Job Overview
Employment Type
Full-time
Compensation
Salary
Range $58,629.00 - $68,976.00
Work Schedule
Standard Hours
Weekend Shifts
Night Shifts
Benefits
Dental Insurance
Employee assistance program
Food provided
Disability insurance
401(k) matching
Vision Insurance
Job Description
Dave & Buster's Inc. is a leading entertainment and dining destination that combines the excitement of a restaurant with engaging attractions and games. Known for its vibrant atmosphere and commitment to providing exceptional guest experiences, Dave & Buster's offers a dynamic work environment within the restaurant and entertainment industry. With a strong presence in the market, the company operates multiple brands under one roof, including Dave & Buster's and Main Event Entertainment, which ensures a wide range of growth and career advancement opportunities for team members. The establishment prides itself on fostering a fun, inclusive, and energetic workplace where employees are empowered to excel and contribute positively to the guest experience.
The Restaurant & Operations Manager position at Dave & Buster's is pivotal in driving both strategic initiatives and day-to-day operations to deliver outstanding results. This role is designed for individuals passionate about leading teams in a fast-paced, high-volume setting that combines food service with entertainment. The manager will provide overall leadership, supervision, and direction to the team, ensuring that operational standards are met and guest satisfaction exceeds expectations. Responsibilities include overseeing cost controls, labor management, and inspiring team members to perform at their best amid a lively and occasionally noisy environment. The role demands strong leadership skills, the ability to multitask, and a commitment to creating memorable experiences for guests. Team members are encouraged to live the company’s core values and collaborate closely with the management team to achieve high-quality outcomes efficiently.
This full-time position requires a hands-on approach with a work schedule that includes evenings, weekends, and holidays, reflecting the nature of the restaurant and entertainment industry. The Restaurant & Operations Manager will be actively involved in recruitment, training, coaching, and professional development of staff, ensuring a motivated and guest-focused workforce. Candidates should be comfortable managing high volumes of business, daily financial targets, and operational detail while maintaining a positive and fun work environment. The company offers a competitive salary range between $58,629 and $68,976, along with attractive benefits and a quarterly bonus program, which supports long-term employee satisfaction and retention.
The Restaurant & Operations Manager position at Dave & Buster's is pivotal in driving both strategic initiatives and day-to-day operations to deliver outstanding results. This role is designed for individuals passionate about leading teams in a fast-paced, high-volume setting that combines food service with entertainment. The manager will provide overall leadership, supervision, and direction to the team, ensuring that operational standards are met and guest satisfaction exceeds expectations. Responsibilities include overseeing cost controls, labor management, and inspiring team members to perform at their best amid a lively and occasionally noisy environment. The role demands strong leadership skills, the ability to multitask, and a commitment to creating memorable experiences for guests. Team members are encouraged to live the company’s core values and collaborate closely with the management team to achieve high-quality outcomes efficiently.
This full-time position requires a hands-on approach with a work schedule that includes evenings, weekends, and holidays, reflecting the nature of the restaurant and entertainment industry. The Restaurant & Operations Manager will be actively involved in recruitment, training, coaching, and professional development of staff, ensuring a motivated and guest-focused workforce. Candidates should be comfortable managing high volumes of business, daily financial targets, and operational detail while maintaining a positive and fun work environment. The company offers a competitive salary range between $58,629 and $68,976, along with attractive benefits and a quarterly bonus program, which supports long-term employee satisfaction and retention.
Job Requirements
- 21+ years of age
- 2+ years of restaurant or hospitality experience
- Proficient in managing cost of goods sold and labor
- Ability to lead a team to create a memorable guest experience
- True leadership capabilities
- Ability to work weekends, nights, and holidays
- Not afraid to work in a fast-paced, noisy environment with distracting conditions
Job Qualifications
- 2+ years of restaurant or hospitality experience
- Proficient in managing cost of goods sold and labor
- Strong leadership capabilities
- Ability to lead a team to create a memorable guest experience
- Excellent communication skills
- Experience in recruitment, hiring, coaching, and training
- Ability to collaborate with management to achieve business goals
Job Duties
- Developing and leading hourly team members to exceed guest’s expectations
- Demonstrating proactive leadership by ensuring positive staff and guest experiences through personal interactions
- Interacting with guest service-focused team members in areas of recruiting, hiring, coaching, training, and professional development
- Living core values while leading others to do so and collaborating with the management team to achieve high-quality and timely results
- Managing the cost of goods sold and labor effectively
- Overseeing all aspects of the business from minor details to the big picture
- Handling fast-paced, noisy environments with distracting conditions
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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