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Restaurant Operations Manager

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Exact $65,000.00
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Work Schedule

Standard Hours
Day Shifts
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
Life insurance
short term disability
long term disability
401(k)
Paid Time Off
Tuition Reimbursement
Childcare discount
Meal Discount
Employee assistance program
Retirement savings program

Job Description

First Watch is a renowned daytime dining restaurant chain specializing in made-to-order breakfast, brunch, and lunch. With over 600 locations in 31 states, First Watch has established itself as a leader in the casual dining industry by focusing on fresh, high-quality ingredients and a chef-driven menu that rotates five times a year to highlight seasonal flavors and elevated versions of classic favorites. The restaurant is guided by its unique "Follow the Sun" culinary philosophy, which brings a focus on freshness and quality to every dish, including popular items like the Kale Tonic juice, Lemon Ricotta Pancakes, Quinoa Power Bowl, and... Show More

Job Requirements

  • high school diploma or equivalent
  • experience in restaurant management or related field
  • food safety certification
  • ability to work morning shifts without night shifts
  • excellent leadership and communication skills
  • ability to coach and develop a team
  • knowledge of restaurant operations and standards
  • capability to handle administrative and financial tasks
  • availability for immediate response to customer and employee issues

Job Qualifications

  • experience in restaurant or food service management
  • strong leadership and coaching skills
  • excellent communication and interpersonal skills
  • certification in food safety
  • ability to manage both front-of-house and back-of-house operations
  • proficiency in handling financial transactions and administrative duties
  • familiarity with employee training and development
  • strong problem-solving skills
  • customer service oriented

Job Duties

  • learns and supports our you first culture and core values
  • puts their supervisory skills to work, making sure daily operations runs according to plan and with high standards
  • understands that we source great food for a reason and that our recipes must be followed
  • knows the restaurant sales and traffic goals - and works to exceed them
  • coaches and observes the first watch five steps of service being implemented at every table
  • understands the background story of our 10 commitments - and puts them into action
  • responds with a sense of urgency to both customer and employee concerns
  • communicates and takes immediate ownership of repair and maintenance issues
  • is certified in food safety - and identifies and coaches in all areas of safe food handling
  • is continuously scouting for and interviewing candidates to join our team
  • keeps our company assets secure
  • including computers, point of sale, security systems and equipment
  • understands the key responsibilities of every position in the restaurant
  • puts an immediate stop to any inappropriate behavior, investigates as needed
  • trains, coaches, and develops team members daily
  • recognizes performance that goes above and beyond
  • accounts for all daily revenues and deposits
  • completes our admin duties - and gets required paperwork in on time

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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