Restaurant Operations Manager

Philadelphia, PA, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Salary

Rate:

Range $50,000.00 - $65,000.00

Work Schedule

Standard Hours

Day Shifts

Benefits

401(k)

Life insurance

short term disability

long term disability

Dental Insurance

Vision Insurance

Health Insurance

Meal Discount

Paid Time Off

Tuition Reimbursement

Childcare discount

Employee assistance program

Bonuses

Job Description

First Watch is a premier daytime dining restaurant chain renowned for serving made-to-order breakfast, brunch, and lunch using the freshest ingredients available. With a culinary philosophy known as "Follow the Sun," First Watch offers a chef-driven menu that rotates five times a year to ensure customers experience the highest-quality flavors at their peak. With more than 600 locations in 31 states across the United States, First Watch has quickly become a favorite for customers seeking elevated versions of classic breakfast and brunch dishes. Notable menu items like the Lemon Ricotta Pancakes, Quinoa Power Bowl, and signature Million Dollar Bacon are... Show More

Job Requirements

High school diploma or equivalent
prior experience in restaurant management or supervisory role
food safety certification
excellent leadership and communication skills
ability to work mornings and manage daytime shifts
strong organizational and multitasking abilities
ability to handle customer service issues professionally
availability to work flexible schedules
commitment to company core values and culture

Job Qualifications

High school diploma or equivalent
proven experience in restaurant management or leadership
strong people management and coaching skills
excellent communication and interpersonal skills
knowledge of food safety standards and certifications
ability to manage both front-of-house and back-of-house operations
demonstrated ability to meet sales and traffic goals
problem-solving and conflict resolution skills
ability to train and develop team members

Job Duties

Learn and support the You First culture and core values
put supervisory skills to work making sure daily operations run according to plan and with high standards
understand and ensure that recipes are followed
know restaurant sales and traffic goals and work to exceed them
coach and observe the implementation of the First Watch Five Steps of Service at every table
put the company's 10 Commitments into action
respond promptly to customer and employee concerns
communicate and take ownership of repair and maintenance issues
maintain food safety certification and coach team members in safe food handling
scout and interview candidates to join the team
secure company assets including computers, point of sale, security systems and equipment
understand the responsibilities of every position in the restaurant
immediately address inappropriate behavior and investigate as needed
train, coach, and develop team members daily
recognize outstanding performance
account for all daily revenues and deposits
complete administrative duties and submit required paperwork on time

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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