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Restaurant Operations Manager

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Exact $65,000.00
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Work Schedule

Standard Hours
Day Shifts
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Benefits

One shift - no night shifts
Career growth opportunities
24/7 Employee Assistance Program
401(k) retirement savings plan
Life insurance
short term disability
long term disability
Dental Insurance
Vision Insurance
Health Insurance
Backup child and elder care
Supplemental Insurance
Meal Discount
Premium app access
telemedicine services
Tuition Reimbursement
discount programs
Paid Time Off

Job Description

First Watch is a leading Daytime Dining restaurant chain that specializes in serving made-to-order breakfast, brunch, and lunch using the freshest ingredients. Renowned for its chef-driven menu that rotates five times a year, First Watch offers elevated versions of classic dishes, fresh juices like the Kale Tonic, and fan favorites such as the Lemon Ricotta Pancakes, Quinoa Power Bowl, and its signature Million Dollar Bacon. With over 600 locations across 31 states, First Watch has become a beloved brand in the daytime dining space. It prides itself on its strong commitment to quality, hospitality, and community involvement. One exemplary community... Show More

Job Requirements

  • High school diploma or equivalent
  • Certification in food safety
  • Previous management experience preferred
  • Strong leadership skills
  • Excellent communication skills
  • Ability to work mornings
  • Ability to handle fast-paced environment
  • Must be able to coach and develop team members
  • Must be able to manage both front and back of house operations
  • Must be able to respond quickly to customer and employee concerns

Job Qualifications

  • High school diploma or equivalent
  • Previous management experience in the restaurant or hospitality industry preferred
  • Certification in food safety
  • Strong leadership and interpersonal skills
  • Ability to coach, develop, and motivate a team
  • Excellent communication and problem-solving skills
  • Understanding of restaurant operations including front and back of house
  • Commitment to maintaining high standards of food quality and customer service
  • Ability to work in a fast-paced environment and adapt to changing demands
  • Basic financial and administrative skills

Job Duties

  • Learns and supports our You First culture and core values
  • Puts their supervisory skills to work, making sure daily operations runs according to plan and with high standards
  • Understands that we source great food for a reason and that our recipes must be followed
  • Knows the restaurant sales and traffic goals - and works to exceed them
  • Coaches and observes the First Watch Five Steps of Service being implemented at every table
  • Understands the background story of our 10 Commitments - and puts them into action
  • Responds with a sense of urgency to both customer and employee concerns
  • Communicates and takes immediate ownership of repair and maintenance issues
  • Is certified in food safety - and identifies and coaches in all areas of safe food handling
  • Is continuously scouting for and interviewing candidates to join our team
  • Keeps our company assets secure
  • including computers, point of sale, security systems and equipment
  • Understands the key responsibilities of every position in the restaurant
  • Puts an immediate stop to any inappropriate behavior, investigates as needed
  • Trains, coaches, and develops team members daily
  • Recognizes performance that goes above and beyond
  • Accounts for all daily revenues and deposits
  • Completes our admin duties - and gets required paperwork in on time

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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