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Restaurant Operations Manager

Job Overview

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Employment Type

Full-time
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Work Schedule

Day Shifts
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Benefits

Opportunity to grow your career with a great company and great people!
24/7 Employee Assistance Program
Life Insurance*
Short Term Disability*
Long-Term Disability*
Dental*
Vision*
health insurance*
Bright Horizon - back up child and elder care*
Spot Insurance*
Supplemental Insurance (accident, critical illness, indemnity) *
Meal Discount
Complimentary premium access to the Calm App, plus 5 gift subscriptions
Unlimited access to medical and behavioral telemedicine through Cirrus MD
Tuition Reimbursement & High School Diploma Program
Perks at Work (over 30,000 discounts on purchases for travel, fitness, auto event tickets & more)
Childcare Discount Program
paid time off (PTO)

Job Description

First Watch is a leading daytime dining restaurant concept known for serving made-to-order breakfast, brunch, and lunch using only the freshest and highest-quality ingredients. Guided by an innovative "Follow the Sun" culinary philosophy, First Watch's chef-curated menu changes five times a year to feature seasonal flavors at their peak. This approach allows the restaurant to offer elevated versions of classic favorites alongside unique signature dishes such as Lemon Ricotta Pancakes, Quinoa Power Bowl, and Million Dollar Bacon. First Watch has firmly established itself as a pioneer in the daytime dining segment, operating over 580 restaurants across 31 states. The company... Show More

Job Requirements

  • high school diploma or equivalent
  • minimum 3 years of experience in restaurant management or similar roles
  • current food safety certification
  • ability to work early morning shifts
  • strong leadership and team management abilities
  • excellent communication skills
  • ability to respond quickly to operational issues
  • proficiency with restaurant technology and administrative tasks

Job Qualifications

  • 401(K) Retirement Savings Program (must be employed for 60 days and must be 21 years of age to participate)*

Job Duties

  • Learns and supports our You First culture and core values
  • Puts their supervisory skills to work, making sure daily operations runs according to plan and with high standards
  • Understands that we source great food for a reason and that our recipes must be followed
  • Knows the restaurant sales and traffic goals – and works to exceed them
  • Coaches and observes the First Watch Five Steps of Service being implemented at every table
  • Understands the background story of our 10 Commitments – and puts them into action
  • Responds with a sense of urgency to both customer and employee concerns
  • Communicates and takes immediate ownership of repair and maintenance issues
  • Is certified in food safety – and identifies and coaches in all areas of safe food handling
  • Is continuously scouting for and interviewing candidates to join our team
  • Keeps our company assets secure
  • including computers, point of sale, security systems and equipment
  • Understands the key responsibilities of every position in the restaurant
  • Puts an immediate stop to any inappropriate behavior, investigates as needed
  • Trains, coaches, and develops team members daily
  • Recognizes performance that goes above and beyond
  • Accounts for all daily revenues and deposits
  • Completes our admin duties – and gets required paperwork in on time

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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