Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
employee discount
Retirement Plan
Training and Development
flexible schedule
Job Description
Chicken Salad Chick is a rapidly growing fast-casual restaurant chain dedicated to serving wholesome, delicious, and distinctive chicken salad dishes. Known for its friendly service, commitment to quality ingredients, and inviting atmosphere, Chicken Salad Chick has carved out a unique niche in the casual dining market. With a culture centered on hospitality, team collaboration, and operational excellence, the company prides itself on delivering exceptional dining experiences that keep guests coming back. At Chicken Salad Chick, the focus is not only on great food but also on creating a positive work environment for its employees and managers, fostering growth, leadership, and professional development.
The Assistant Manager role at Chicken Salad Chick is pivotal in supporting the General Manager to ensure that both guests and team members have engaging, fulfilling experiences. As an Assistant Manager, you will act as a brand ambassador, exemplifying the company’s values and culture, while assisting in the operational management of the restaurant. This position involves managing staff, maintaining high standards of food quality, service, cleanliness, and safety, and overseeing administrative tasks. You will be responsible for driving sales, motivating and developing the team, and ensuring that operational excellence is consistently achieved.
In this dynamic role, you will play a hands-on part in daily restaurant operations, including cash handling, inventory management, and maintaining compliance with health and safety regulations. The Assistant Manager leads by example on the floor, providing responsive and courteous service to guests and creating a welcoming atmosphere that embodies the Chicken Salad Chick brand. The role requires effective multitasking, strong organizational skills, and the ability to quickly learn and implement new processes and technologies.
This position demands a proactive leader who can inspire staff, foster a positive workplace culture, and handle the shifting demands of a busy restaurant environment. It is ideal for candidates with one to two years of related experience or equivalent education who thrive in team-oriented settings and are committed to professional growth. Physical stamina is necessary as the role requires standing for extended periods and performing various tasks across different workstations in the kitchen and service areas.
Joining Chicken Salad Chick as an Assistant Manager means becoming part of a growing company that values your contributions and offers opportunities for advancement. As you assist the General Manager and participate in leadership and operational duties, you will gain valuable experience in restaurant management and play a key role in delivering memorable guest experiences and maintaining the brand’s strong reputation.
The Assistant Manager role at Chicken Salad Chick is pivotal in supporting the General Manager to ensure that both guests and team members have engaging, fulfilling experiences. As an Assistant Manager, you will act as a brand ambassador, exemplifying the company’s values and culture, while assisting in the operational management of the restaurant. This position involves managing staff, maintaining high standards of food quality, service, cleanliness, and safety, and overseeing administrative tasks. You will be responsible for driving sales, motivating and developing the team, and ensuring that operational excellence is consistently achieved.
In this dynamic role, you will play a hands-on part in daily restaurant operations, including cash handling, inventory management, and maintaining compliance with health and safety regulations. The Assistant Manager leads by example on the floor, providing responsive and courteous service to guests and creating a welcoming atmosphere that embodies the Chicken Salad Chick brand. The role requires effective multitasking, strong organizational skills, and the ability to quickly learn and implement new processes and technologies.
This position demands a proactive leader who can inspire staff, foster a positive workplace culture, and handle the shifting demands of a busy restaurant environment. It is ideal for candidates with one to two years of related experience or equivalent education who thrive in team-oriented settings and are committed to professional growth. Physical stamina is necessary as the role requires standing for extended periods and performing various tasks across different workstations in the kitchen and service areas.
Joining Chicken Salad Chick as an Assistant Manager means becoming part of a growing company that values your contributions and offers opportunities for advancement. As you assist the General Manager and participate in leadership and operational duties, you will gain valuable experience in restaurant management and play a key role in delivering memorable guest experiences and maintaining the brand’s strong reputation.
Job Requirements
- Exert up to 40 pounds of force occasionally to lift, carry, push, pull or otherwise move objects
- Must be able to stand and exert well-paced mobility, including bending and stooping, for the duration of the workday
- Must be able to work and perform all duties at any station in the kitchen or service area
Job Qualifications
- One to two years related experience and/or training
- Excellent written and oral communication skills
- Excellent organization skills
- Ability to multitask
- Working knowledge of back office tools
- Ability to quickly learn and master new computer software
Job Duties
- Serve as a brand ambassador for Chicken Salad Chick
- Understand and adhere to all policies, procedures, standards, specifications, guidelines and training programs
- Ensure that all guests feel welcome and are given responsive, friendly and courteous service
- Ensure that all products are consistently prepared and served according to CSC standards
- Achieve identified objectives for sales, service, quality, appearance of facility and sanitation and cleanliness through training of employees and by creating a positive, productive working environment
- Control cash and other receipts by adhering to cash handling and reconciliation procedures
- Operationally fill in as needed to ensure guest service standards and efficient operations
- Continually strive to develop staff in all areas of managerial and professional development
- Prepare all required paperwork, forms and reports in an organized and timely manner
- Ensure that all products are received in correct unit count and condition and deliveries are performed in accordance with the restaurant’s receiving policies and procedures
- Set clear expectations on shift and create a working environment and serve as a role model to create memorable guest experiences
- Take actions to solve and celebrate guest feedback
- Monitor food and equipment inventories, conduct inventory counts and maintain inventory records
- Monitor compliance with health, safety, cleanliness, security and fire policies, standards and regulations
- Be knowledgeable of restaurant policies regarding personnel and administer prompt, fair and consistent corrective action for violations of company policies, rules and procedures
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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