Job Overview
Employment Type
Full-time
Compensation
Salary
Range $55,300.00 - $74,600.00
Work Schedule
Weekend Shifts
Fixed Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401(k)
Annual performance bonus
Paid vacation
Paid parental bonding leave
Tuition Reimbursement
Employee Discounts
Job Description
Delaware North is a globally recognized leader in food service management with an impressive legacy spanning over 100 years. This family-owned company operates some of the busiest and most renowned kitchens in the world, delivering exceptional culinary experiences and unforgettable moments to guests across various iconic venues. Their diverse portfolio includes restaurants, hotels, sports arenas, national parks, casinos, and retail establishments, demonstrating a broad reach and deep expertise in hospitality. With operations in Lake Buena Vista, Florida, Delaware North manages celebrated dining destinations such as Tutto Italia, Via Napoli, Morimoto, Vivoli Florida, The Edison, Enzo's Hideaway and Tunnel Bar, Maria and Enzo's Ristorante, and Pizza Ponte.
The Restaurant Manager role at Via Napoli, located in Lake Buena Vista, Florida, presents an exciting opportunity to lead in a dynamic and fast-paced environment. This position demands a highly visible, hands-on leader who prioritizes operational excellence and exhibits a strong presence on the restaurant floor. It is tailored for a high-energy, motivated individual passionate about hospitality and eager to foster continuous learning and growth within a diverse, evolving team. The manager will play a critical role in team development, focusing heavily on ongoing training and retraining to support a workforce that includes team members participating in the Cultural Representative Program, a unique initiative bringing international talent on one-year assignments. This aspect requires adeptness at onboarding, developing, and maintaining consistent service standards amongst a changing team.
The role offers a competitive salary range between $55,300 and $74,600 annually, with additional compensation available through an annual bonus plan based on individual and company performance or an uncapped sales incentive program. The Restaurant Manager will be responsible for maintaining exceptional guest relations by addressing concerns promptly and professionally, fostering a positive and inclusive work environment, scheduling and assigning tasks for team members, and overseeing shift responsibilities to ensure compliance with quality, sanitary, and legal standards. Other duties include assisting with team member training, monitoring performance, facilitating open communication for necessary corrections, and supporting administrative tasks such as ordering and inventory management.
Delaware North’s commitment to its team members extends beyond the workplace, offering a comprehensive benefits package designed to support personal and professional journeys. Employees gain access to medical, dental, and vision insurance, a 401(k) plan with up to a 4% company match, paid vacation and holidays, paid parental bonding leave, tuition and professional certification reimbursement, and generous discounts at many affiliated hotels and resorts. This supportive environment encourages team members to grow within the company, with multiple career pathways available across a variety of sectors including restaurants, hotels, sports, gaming, operations, and retail. Applicants seeking a rewarding leadership role where they can influence team development and operational success in a renowned hospitality organization are encouraged to apply and become part of Delaware North’s award-winning team.
The Restaurant Manager role at Via Napoli, located in Lake Buena Vista, Florida, presents an exciting opportunity to lead in a dynamic and fast-paced environment. This position demands a highly visible, hands-on leader who prioritizes operational excellence and exhibits a strong presence on the restaurant floor. It is tailored for a high-energy, motivated individual passionate about hospitality and eager to foster continuous learning and growth within a diverse, evolving team. The manager will play a critical role in team development, focusing heavily on ongoing training and retraining to support a workforce that includes team members participating in the Cultural Representative Program, a unique initiative bringing international talent on one-year assignments. This aspect requires adeptness at onboarding, developing, and maintaining consistent service standards amongst a changing team.
The role offers a competitive salary range between $55,300 and $74,600 annually, with additional compensation available through an annual bonus plan based on individual and company performance or an uncapped sales incentive program. The Restaurant Manager will be responsible for maintaining exceptional guest relations by addressing concerns promptly and professionally, fostering a positive and inclusive work environment, scheduling and assigning tasks for team members, and overseeing shift responsibilities to ensure compliance with quality, sanitary, and legal standards. Other duties include assisting with team member training, monitoring performance, facilitating open communication for necessary corrections, and supporting administrative tasks such as ordering and inventory management.
Delaware North’s commitment to its team members extends beyond the workplace, offering a comprehensive benefits package designed to support personal and professional journeys. Employees gain access to medical, dental, and vision insurance, a 401(k) plan with up to a 4% company match, paid vacation and holidays, paid parental bonding leave, tuition and professional certification reimbursement, and generous discounts at many affiliated hotels and resorts. This supportive environment encourages team members to grow within the company, with multiple career pathways available across a variety of sectors including restaurants, hotels, sports, gaming, operations, and retail. Applicants seeking a rewarding leadership role where they can influence team development and operational success in a renowned hospitality organization are encouraged to apply and become part of Delaware North’s award-winning team.
Job Requirements
- Minimum two years’ experience in restaurant management
- Experience in fast-paced, high-volume restaurant environment
- Strong leadership and team development skills
- Ability to maintain high standards of service and quality
- Proficient in Microsoft Office Suite and point-of-sale systems
- Excellent communication and interpersonal skills
- Flexibility to work holidays, weekends, and 10-hour shifts
Job Qualifications
- Minimum two years’ experience in a managerial position in a restaurant with a similar style of dining, capacity, and volume
- ServSafe, Food Safety Handler, and Training for Intervention Procedures (TIPS) certification preferred but not mandatory
- Strong computer skills
- Microsoft Office Suite, including Word, Excel, PowerPoint, and Outlook, and point-of-sale systems and online reservation systems
- Exceptional communication skills and an ability to anticipate guest and employee needs
- No degree required
Job Duties
- Maintain positive guest relations and high standards of service, addressing concerns and complaints in a timely and professional manner
- Support and foster a positive, inclusive, and high-energy work environment for hourly team members, promoting teamwork, engagement, and morale on every shift
- Scheduling and assigning tasks for service and team members, and monitoring shift responsibilities, ensuring actions are in line with company quality, sanitary, and legal standards
- Assist team member training, monitor their performance while keeping an open communication for corrections needed
- Assist with administrative tasks, including ordering and inventory
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
Your Profile Is Visible To Hiring Managers Across OysterLink.
We'll match you with best jobs
Get job offers faster
Search For More Opportunities:
How Candidates Get Hired Faster
Apply to 2–3 similar roles
Complete profile & get best matches
Check new opportunities daily
