
Job Overview
Employment Type
Full-time
Compensation
Salary
Range $67,000.00 - $72,000.00
Work Schedule
Rotating Shifts
Day Shifts
Job Description
Chili's is a renowned casual dining restaurant chain that was founded in Dallas, Texas in 1975. Over the decades, Chili's has established itself as a leader in the casual dining industry, celebrated for its iconic dishes such as Big Mouth burgers, house smoked ribs, authentic fajitas, and hand-shaken margaritas. The brand is deeply rooted in a culture of hospitality, service, and community involvement. Chili's is more than just a restaurant; it is a place where people come together to enjoy great food in a fun and welcoming atmosphere. The company's commitment to delivering an exceptional guest experience is evident in every aspect of its operations, from the kitchen to the dining room to community engagement.
Chili's managers play a critical role in ensuring that the restaurant lives up to these high standards. This is a full-time management position with an annual salary ranging from $67,000 to $72,000. The role is designed for individuals who are passionate about hospitality and leadership. Chili's managers are responsible for creating a positive environment for both guests and team members by fostering teamwork, accountability, and a culture of fun. The company believes in recognizing and rewarding those who go above and beyond, and its managers are the driving force behind the restaurant's success.
The manager’s responsibilities are diverse and impactful. They include ensuring an exceptional guest experience at every visit, acting as role models, and holding team members accountable to the highest operational and quality standards. Innovative problem-solving is encouraged, with a focus on self-reflection, accountability, and transparent communication. Managers are expected to influence team behavior positively by championing change and restaurant initiatives, demonstrating leadership with empathy and intellect. They also play a crucial role in financial oversight, using Chili's systems to control costs effectively and ensure profitability.
Operational excellence is a cornerstone of the management role. Managers must follow established systems such as the Manager Timeline and conduct quality line checks regularly to maintain standards. Hiring, training, retaining, and developing team members to take on larger roles are of paramount importance, ensuring a pipeline of skilled and motivated staff. Beyond the restaurant walls, managers engage with guests and the local community to build lasting relationships that enhance the brand’s reputation.
Safety and compliance are non-negotiable elements of the job, with a strong emphasis on food safety and handling procedures. Additionally, managers embody and communicate Chili's cultural beliefs which include Every Guest Counts, Food Perfection, Be Accountable, and Play Restaurant. This leadership role is well-suited for dependable team players who thrive in fast-paced environments and can multitask effectively, all while maintaining a positive and energetic atmosphere.
Chili's managers play a critical role in ensuring that the restaurant lives up to these high standards. This is a full-time management position with an annual salary ranging from $67,000 to $72,000. The role is designed for individuals who are passionate about hospitality and leadership. Chili's managers are responsible for creating a positive environment for both guests and team members by fostering teamwork, accountability, and a culture of fun. The company believes in recognizing and rewarding those who go above and beyond, and its managers are the driving force behind the restaurant's success.
The manager’s responsibilities are diverse and impactful. They include ensuring an exceptional guest experience at every visit, acting as role models, and holding team members accountable to the highest operational and quality standards. Innovative problem-solving is encouraged, with a focus on self-reflection, accountability, and transparent communication. Managers are expected to influence team behavior positively by championing change and restaurant initiatives, demonstrating leadership with empathy and intellect. They also play a crucial role in financial oversight, using Chili's systems to control costs effectively and ensure profitability.
Operational excellence is a cornerstone of the management role. Managers must follow established systems such as the Manager Timeline and conduct quality line checks regularly to maintain standards. Hiring, training, retaining, and developing team members to take on larger roles are of paramount importance, ensuring a pipeline of skilled and motivated staff. Beyond the restaurant walls, managers engage with guests and the local community to build lasting relationships that enhance the brand’s reputation.
Safety and compliance are non-negotiable elements of the job, with a strong emphasis on food safety and handling procedures. Additionally, managers embody and communicate Chili's cultural beliefs which include Every Guest Counts, Food Perfection, Be Accountable, and Play Restaurant. This leadership role is well-suited for dependable team players who thrive in fast-paced environments and can multitask effectively, all while maintaining a positive and energetic atmosphere.
Job Requirements
- High school diploma or equivalent
- Proven experience in management or supervisory role in the restaurant industry
- Ability to lead a team effectively
- Strong communication and interpersonal skills
- Capability to work under pressure in a fast-paced environment
- Knowledge of food safety regulations
- Willingness to work flexible hours including nights, weekends, and holidays
- Dependable and a team player
Job Qualifications
- Experience in restaurant management or similar leadership role
- Strong leadership and interpersonal skills
- Ability to manage and motivate a team
- Excellent communication skills
- Problem-solving and conflict resolution abilities
- Knowledge of food safety and sanitation standards
- Ability to work in a fast-paced environment
- High school diploma or equivalent
- Prior experience with financial and operational systems preferred
Job Duties
- Ensure a great guest experience
- Role model and hold team members accountable to operational and quality standards
- Identify root cause of issues while being self-reflective and holding yourself accountable first, showing vulnerability and transparency
- Foster open communication between team members and management
- Influence team member behaviors by championing change and restaurant initiatives
- Lead with heart and mind
- Drive business results by utilizing Chili's systems to effectively control costs
- Follow operational systems such as our Manager Timeline and performing quality line checks
- Hire, train, retain, and develop team members to take on larger roles
- Drive guest engagement within the four walls of the restaurant while developing relationships within the community
- Understand and practice safe food handling procedures
- Communicate and embody Chili's culture and cultural beliefs: Every Guest Counts, Food Perfection, Be Accountable, Play Restaurant
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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