Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
employee discount
Retirement Plan
flexible schedules
Training and Development
Job Description
The restaurant currently hiring is a well-established Taco Bell unit, part of a globally recognized fast-food chain known for its innovative menu and quick service. As a restaurant within this highly competitive and dynamic food service industry, it maintains a strong focus on customer satisfaction, operational excellence, and high standards of cleanliness and food safety. Taco Bell is dedicated to fostering growth opportunities for its employees and providing a work environment that supports learning, leadership, and career advancement. This particular location is seeking a professional to fill the role of Restaurant General Manager (RGM), a crucial leadership position responsible for the overall management and smooth operation of the individual Taco Bell unit.
The role of the Restaurant General Manager is integral to ensuring the restaurant operates efficiently, profitably, and in accordance with company standards. The RGM's primary responsibility is to lead all aspects of the restaurant's operations including achieving high standards related to cleanliness, hospitality, product quality, speed of service, and maintenance of the dining environment. Holding this position means having a hands-on approach by performing operational work when required, training employees, and leading by example to motivate staff members to deliver their very best.
The RGM is accountable for controlling costs across food, labor, cash handling, and other controllable expenses to meet budgeted financial goals. This role demands excellent leadership skills to guide and develop crew members, shift managers, and assistant general managers through performance appraisals, coaching, and training programs that ensure all employees meet certification and performance standards. Managing staffing levels to optimize labor without sacrificing service quality is essential, as well as ensuring compliance with all employment laws and food service regulations. In addition, maintaining a safe working environment for the team and a pleasant customer experience for guests is a critical area of focus.
Performance success is measured through various key metrics including sales growth, labor cost management, speed of service, food safety audit results, and employee turnover rates. The RGM will regularly communicate feedback and results with higher management and area coaches to align on operational strategies and improvements. The role requires flexibility in working hours to cover all shifts as needed and a passion for working in a fast-paced environment that embraces change and continuous development.
Overall, this is a rewarding managerial opportunity for those passionate about restaurant operations, team leadership, and customer service excellence within a highly regarded brand. The company values individuals who are eager to develop their teams while advancing their own careers in the food service industry. This full-time position offers an engaging leadership challenge that can significantly influence the restaurant's success, team morale, and guest satisfaction.
The role of the Restaurant General Manager is integral to ensuring the restaurant operates efficiently, profitably, and in accordance with company standards. The RGM's primary responsibility is to lead all aspects of the restaurant's operations including achieving high standards related to cleanliness, hospitality, product quality, speed of service, and maintenance of the dining environment. Holding this position means having a hands-on approach by performing operational work when required, training employees, and leading by example to motivate staff members to deliver their very best.
The RGM is accountable for controlling costs across food, labor, cash handling, and other controllable expenses to meet budgeted financial goals. This role demands excellent leadership skills to guide and develop crew members, shift managers, and assistant general managers through performance appraisals, coaching, and training programs that ensure all employees meet certification and performance standards. Managing staffing levels to optimize labor without sacrificing service quality is essential, as well as ensuring compliance with all employment laws and food service regulations. In addition, maintaining a safe working environment for the team and a pleasant customer experience for guests is a critical area of focus.
Performance success is measured through various key metrics including sales growth, labor cost management, speed of service, food safety audit results, and employee turnover rates. The RGM will regularly communicate feedback and results with higher management and area coaches to align on operational strategies and improvements. The role requires flexibility in working hours to cover all shifts as needed and a passion for working in a fast-paced environment that embraces change and continuous development.
Overall, this is a rewarding managerial opportunity for those passionate about restaurant operations, team leadership, and customer service excellence within a highly regarded brand. The company values individuals who are eager to develop their teams while advancing their own careers in the food service industry. This full-time position offers an engaging leadership challenge that can significantly influence the restaurant's success, team morale, and guest satisfaction.
Job Requirements
- Must be at least 18 years old or older
- High school diploma or GED is required
- Possess a minimum of 6 months in a supervisory role
- Legal right to work in the United States
- Have open availability and the ability to work flexible hours and all shifts as needed
Job Qualifications
- Must be at least 18 years old or older
- Strong preference for an internal promote from the AGM position who has completed all required learning zone training and certifications
- High school diploma or GED is required, undergraduate degree preferred
- Possess a minimum of 6 months in a supervisory role, preferably in a service-related business
- Legal right to work in the United States
- Have open availability and the ability to work flexible hours and all shifts as needed
- Excellent oral and written communication skills
- Strong planning, organizing, and follow-up skills
- Excellent decision making and conflict resolution skills
- Must enjoy working in a fast-paced environment and be flexible enough to deal with rapid change
- Desire to develop their team and actively continue their own development
- Must be able to manage time effectively and efficiently and reach objectives within specified timeframes
Job Duties
- Ensures that cost categories including food cost, labor cost, cash and controllable expenses are controlled to company guidelines and budgeted levels
- Works within their restaurant to produce positive sales growth by demonstrating improvement on 5 Bells, CORE, speed of service and food quality
- Ensures adequate staffing levels are maintained for all days and day parts, to meet all scheduling requirements
- Prepares and conducts crew member, shift manager, and assistant general manager performance appraisals
- Performs the hiring process for new crew members, shift leaders, and assistant general managers
- Coaches and councils all crew members and managers and are responsible for training and developing their team to expected certification and performance levels
- Maintains the restaurant cleanliness and organization, following all food service sanitation guidelines and regulations
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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