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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $25.00 - $33.00
Work Schedule
Standard Hours
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Life insurance
Employee assistance program
Job Description
Jack in the Box is a prominent fast-food restaurant chain known for its diverse menu and commitment to delivering quality food and exceptional customer service. Established in 1951, Jack in the Box has grown into a nationally recognized brand with hundreds of locations across the United States. The company prides itself on its innovative approach to quick-service dining, focusing on customer satisfaction, employee development, and operational excellence. Jack in the Box operates in a highly competitive industry where the ability to manage restaurant operations efficiently while maintaining brand standards is critical to success. As a leader in the quick-service restaurant... Show More
Job Requirements
- High school diploma GED or equivalent
- At least 18 years old
- Experience as associate manager or assistant manager for internal promote or 3 years managing service concept for external recruit
- Completion of restaurant manager training classes
- ServSafe certification
- Proficient in English speaking reading and writing
- Valid driver's license and insurance
- Ability to perform basic math
- Ability to lift and carry 10 to 65 lbs
- Ability to stand and walk 85 to 95 percent of shift
- Ability to operate restaurant equipment and motor vehicle
Job Qualifications
- High school diploma GED or equivalent required
- Associate's or bachelor's degree preferred
- Minimum of 1 year experience as an associate manager or 2 years as first assistant manager for internal promotes
- Minimum of 3 years experience managing a service concept with full profit and loss responsibility for external recruits
- Must be at least 18 years old
- Must complete restaurant manager training classes
- ServSafe certified
- Ability to speak read and write effectively in English
- Excellent interpersonal skills
- Ability to perform and understand basic math concepts
- Proven analytical skills
- Good organization and planning skills
- Self-starter who takes initiative
- Proficient knowledge of personal computers and related software
- Must possess valid driver's license and insurance
- Demonstrates integrity and ethical behavior
Job Duties
- Recruits selects trains develops and evaluates restaurant employees
- Monitors staffing levels to ensure sufficient development and talent
- Ensures systems for training employees on workstations are fully implemented and adhered to by management and crew
- Identifies and develops internal candidates for management and Team Leader positions
- Works with restaurant management team to ensure all facets of My Promise to You and the Service Profit Chain are executed
- Creates a restaurant environment that is employee friendly fun clean and safe
- Takes accountability for motivating and inspiring employees to achieve high performance
- Treats all employees with respect and dignity
- Regularly recognizes and rewards employees
- Complies with all state and federal labor laws and regulations
- Manages daily activities to achieve excellence in restaurant operational performance
- Provides an exceptional experience for guests by ensuring proper training and holding team accountable for guest service and food quality
- Reviews practices and modifies as needed to improve guest experience
- Maintains visibility and interaction with guests
- Responds to guest concerns and complaints timely and professionally
- Ensures management team and crew operate all systems correctly
- Maintains brand image of cleanliness maintenance and excellent service
- Serves as a role model for guest service
- Utilizes management information tools to analyze operational and financial performance
- Identifies trends and implements action plans for improvement
- Focuses on increasing sales and profitability by executing the Service Profit Chain
- Considers cost benefit impact of financial decisions and protects the brand
- Monitors costs adherence to budget and restaurant goals
- Demonstrates passion for business and pride in Jack in the Box
- Manages professionally with integrity honesty and trust
- Communicates timely clearly and accurately
- Effectively manages conflict
- Serves as role model motivating and inspiring employees
- Provides training coaching and development
- Identifies employee potential and fosters growth
- Provides performance feedback and reviews
- Is passionate about providing high quality guest experience
- Demonstrates guest service techniques managing fast paced environment
- Demonstrates awareness for food quality safety and cleanliness
- Utilizes systems and performs duties within established structure
- Adjusts to multiple demands shifting priorities ambiguity and change
- Implements and supports change initiatives
- Works toward achieving goals
- Makes high quality decisions based on experience policy and knowledge
- Exercises independent judgment
- Delegates work and conducts follow up
- Demonstrates attention to detail and organization
- Performs other related duties tasks and responsibilities
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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