Job Overview
Benefits
Health Insurance
Paid Time Off
Employee Discounts
Professional development opportunities
Retirement Plan
Job Description
Gecko Hospitality is a name synonymous with exceptional service and dedication in the restaurant and hospitality industry. Known for its commitment to delivering memorable dining experiences, Gecko Hospitality operates a reputed establishment that values quality, hospitality, and guest satisfaction above all. With a focus on creating an inviting atmosphere and offering top-notch service, Gecko Hospitality has built a strong reputation for its engaging environment and professional team. This company prides itself on innovation, continuous improvement, and fostering a collaborative and supportive workplace culture. Their team members are empowered and motivated to provide outstanding service, creating loyal customers and recurring business in a competitive marketplace.
The Front of House (FOH) Manager role at Gecko Hospitality is a pivotal position designed to lead the front-of-house operations and ensure every guest receives exceptional service. This full-time position becomes the face of the company during guest interactions and requires a leader who can not only manage daily operations but also inspire a team to deliver the highest standards of hospitality. The FOH Manager serves as a mentor to staff, helping them develop their professional skills and promote from within. In this role, strong communication skills are essential to engage with guests and swiftly resolve any concerns or issues. Moreover, the FOH Manager works closely with the Kitchen Manager to seamlessly coordinate the front and back of house operations, guaranteeing a smooth workflow and delightful guest experiences. This position offers an exciting opportunity to take part in a thriving hospitality business that values leadership, teamwork, and exceptional guest service.
The Front of House (FOH) Manager role at Gecko Hospitality is a pivotal position designed to lead the front-of-house operations and ensure every guest receives exceptional service. This full-time position becomes the face of the company during guest interactions and requires a leader who can not only manage daily operations but also inspire a team to deliver the highest standards of hospitality. The FOH Manager serves as a mentor to staff, helping them develop their professional skills and promote from within. In this role, strong communication skills are essential to engage with guests and swiftly resolve any concerns or issues. Moreover, the FOH Manager works closely with the Kitchen Manager to seamlessly coordinate the front and back of house operations, guaranteeing a smooth workflow and delightful guest experiences. This position offers an exciting opportunity to take part in a thriving hospitality business that values leadership, teamwork, and exceptional guest service.
Job Requirements
- High school diploma or equivalent
- Previous experience in a managerial role within hospitality
- Excellent communication skills
- Leadership experience
- Ability to work under pressure
- Customer service orientation
Job Qualifications
- Experience in front-of-house management
- Strong communication and interpersonal skills
- Leadership and team development abilities
- Ability to resolve guest concerns effectively
- Familiarity with hospitality operations
Job Duties
- Lead front-of-house operations to deliver guest satisfaction
- Utilize strong communication to engage guests and resolve concerns
- Manage daily FOH operations ensuring guest-centric service
- Mentor and develop staff for internal promotion opportunities
- Collaborate with Kitchen Manager to coordinate FOH/BOH operations
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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