Job Overview
Employment Type
Full-time
Work Schedule
Day Shifts
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Career development opportunities
Team-oriented work environment
Job Description
Chili's is a renowned casual dining restaurant chain that originated in Dallas, Texas, in 1975. Over the decades, it has established a strong presence in the food and hospitality industry by offering a unique dining experience characterized by its signature Big Mouth burgers, house-smoked ribs, flavorful fajitas, and hand-shaken margaritas. Chili's commitment to quality, fun atmosphere, and community engagement has made it a beloved destination for guests seeking both comfort food and exceptional service. The company's legacy is deeply rooted in service excellence, hospitality, and giving back to the communities they serve, making Chili's not just a restaurant but a place where guests and team members alike feel valued and celebrated.
The role of a Chili's Manager is pivotal to maintaining and elevating this reputation. Managers at Chili's are described as being wired for hospitality—they thrive in a people-oriented environment, where making guests and team members feel special is paramount. This position is ideal for individuals who are passionate about leadership, teamwork, and delivering top-notch guest experiences. The manager's responsibilities go beyond operational oversight; they embody the culture and values of Chili's, fostering an environment where team members are motivated, accountable, and engaged. From leading energetic shifts to ensuring operational excellence and financial accountability, managers are key drivers of the restaurant's success.
In this role, a Chili's Manager is challenged to create an exceptional guest experience by role modeling high standards and holding the team accountable for quality and operational procedures. They are expected to be self-reflective, addressing issues with transparency and vulnerability while encouraging open communication within the team. Managers champion change and restaurant initiatives, influence team member behaviors positively, and lead with both heart and mind. They utilize Chili's systems to manage costs effectively and follow established operational protocols such as completing quality line checks and adhering to food safety standards.
Hiring, training, and developing team members is another critical aspect of the manager's role, ensuring that the staff grows into larger roles and that the overall team remains strong and capable. They also drive guest engagement within the restaurant and foster relationships within the local community, embodying the Chili's cultural beliefs: Every Guest Counts, Food Perfection, Be Accountable, and Play Restaurant. The environment is dynamic and fast-paced, suitable for dependable, multitasking professionals who thrive in collaborative settings and are eager to contribute to a winning team atmosphere where their efforts are recognized and celebrated.
The role of a Chili's Manager is pivotal to maintaining and elevating this reputation. Managers at Chili's are described as being wired for hospitality—they thrive in a people-oriented environment, where making guests and team members feel special is paramount. This position is ideal for individuals who are passionate about leadership, teamwork, and delivering top-notch guest experiences. The manager's responsibilities go beyond operational oversight; they embody the culture and values of Chili's, fostering an environment where team members are motivated, accountable, and engaged. From leading energetic shifts to ensuring operational excellence and financial accountability, managers are key drivers of the restaurant's success.
In this role, a Chili's Manager is challenged to create an exceptional guest experience by role modeling high standards and holding the team accountable for quality and operational procedures. They are expected to be self-reflective, addressing issues with transparency and vulnerability while encouraging open communication within the team. Managers champion change and restaurant initiatives, influence team member behaviors positively, and lead with both heart and mind. They utilize Chili's systems to manage costs effectively and follow established operational protocols such as completing quality line checks and adhering to food safety standards.
Hiring, training, and developing team members is another critical aspect of the manager's role, ensuring that the staff grows into larger roles and that the overall team remains strong and capable. They also drive guest engagement within the restaurant and foster relationships within the local community, embodying the Chili's cultural beliefs: Every Guest Counts, Food Perfection, Be Accountable, and Play Restaurant. The environment is dynamic and fast-paced, suitable for dependable, multitasking professionals who thrive in collaborative settings and are eager to contribute to a winning team atmosphere where their efforts are recognized and celebrated.
Job Requirements
- High school diploma or equivalent
- previous management experience in a restaurant or hospitality setting
- strong leadership and multitasking abilities
- excellent communication skills
- dependable and team-oriented
- ability to work flexible hours including evenings and weekends
- knowledge of safe food handling procedures
Job Qualifications
- Experience in restaurant management or a similar leadership role
- strong interpersonal and communication skills
- ability to lead and motivate a team
- proficiency in operational and financial management
- knowledge of food safety regulations
- problem-solving and conflict resolution skills
- ability to work in a fast-paced environment
Job Duties
- Ensure a great guest experience
- role model and hold team members accountable to operational and quality standards
- identify root cause of issues while being self-reflective and holding yourself accountable first
- foster open communication between team members and management
- influence team member behaviors by championing change and restaurant initiatives
- lead with heart and mind
- drive business results by utilizing Chili's systems to effectively control costs
- follow operational systems such as the manager timeline and performing quality line checks
- hire, train, retain, and develop team members to take on larger roles
- drive guest engagement within the four walls of the restaurant while developing relationships within the community
- understand and practice safe food handling procedures
- communicate and embody Chili's culture and cultural beliefs
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
Your Profile Is Visible To Hiring Managers Across OysterLink.
We'll match you with best jobs
Get job offers faster
Search For More Opportunities:
How Candidates Get Hired Faster
Apply to 2–3 similar roles
Complete profile & get best matches
Check new opportunities daily
