Restaurant Manager QSR - La Cantina, Mexico Pavilion at EPCOT

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $42,000.00 - $59,300.00
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Work Schedule

Standard Hours
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Benefits

Competitive wages
Health Insurance
Dental Insurance
Paid Time Off
Disney passes
Employee Discounts
Retirement Plan

Job Description

Our establishment is a dynamic and vibrant restaurant known for its exceptional service, quality food, and commitment to creating memorable dining experiences. Nestled in a popular location with a steady flow of guests, we pride ourselves on maintaining high standards in all aspects of restaurant operations. We offer not just a place to work but a community where team members are valued, supported, and given opportunities to grow. The restaurant is part of a larger hospitality environment that provides its team members with unique perks, including competitive wages, great benefits, Disney passes, and discounts, contributing to a rewarding workplace culture.Show More

Job Requirements

  • High school diploma or equivalent
  • Minimum of 3 years experience in restaurant management or related field
  • Knowledge of local, state and federal food safety laws
  • Ability to read and interpret financial reports
  • Strong leadership and decision-making skills
  • Excellent problem-solving abilities
  • Ability to work flexible hours including evenings, weekends and holidays
  • Valid food handler certification
  • Ability to maintain composure during high-stress situations

Job Qualifications

  • Proven experience in restaurant management or a similar leadership role
  • Strong knowledge of food safety regulations and compliance
  • Excellent leadership and team management skills
  • Ability to coach and develop team members effectively
  • Strong customer service orientation
  • Ability to manage financial aspects of restaurant operations
  • Excellent communication and interpersonal skills
  • Proficiency with scheduling and labor management
  • Knowledge of alcohol service guidelines
  • Ability to work under pressure in a fast-paced environment

Job Duties

  • Lead all daily front-of-house restaurant operations
  • Support, direct and coach the front-of-house restaurant team
  • Ensure a high level of guest satisfaction is achieved daily
  • Meet or exceed financial goals while achieving all food and beverage quality and customer satisfaction objectives
  • Ensure high standards of cleanliness and safety within the restaurant are met
  • Ensure high standards of customer service are met at all times
  • Ensure food safety regulations and procedures are followed at all times
  • Ensure all state and federal alcohol service guidelines are followed at all times
  • Respond to and resolve guest issues quickly and effectively
  • Interview, select, train and develop talented front-of-house team members
  • Provide training and continuous development to the front-of-house restaurant team
  • Ensure all front-of-house team members are scheduled appropriately to maximize efficiency
  • Coach and counsel front-of-house team members as necessary to ensure standards are met
  • Recognize team members for high achievement
  • Delegate responsibilities to team members as appropriate
  • Consistently communicate all necessary information to the restaurant team
  • Work closely with all other leaders and team members and display good teamwork
  • Follow the Disney 5-Keys Basics, Service Basics and Company Guidelines at all times
  • All other tasks as assigned

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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