Job Overview
Employment Type
Full-time
Work Schedule
Rotating Shifts
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
Team-based work environment
Job Description
Chili's is a renowned casual dining restaurant chain born in Dallas, Texas in 1975. Over the decades, Chili's has solidified its reputation as a beloved destination for guests seeking flavorful Big Mouth burgers, tender house-smoked ribs, sizzling fajitas, and refreshing hand-shaken margaritas. The restaurant is celebrated not just for its delicious meals but also for its vibrant culture rooted in hospitality, service, and community engagement. Chili's commitment to delivering exceptional dining experiences every day makes it a leader in the casual dining industry, emphasizing fun, teamwork, and high standards throughout its operations.
At Chili's, the environment is fast-paced, high-energy, yet full of camaraderie and fun. Their Managers are fundamental to maintaining this atmosphere of excellence and enjoyment. As frontline leaders, Chili's Managers are responsible for creating memorable experiences for guests while leading and inspiring their Teams. This role demands passion for hospitality, a genuine love for connecting with people, and a drive for outstanding business results. Managers at Chili's blend operational expertise with the ability to foster a positive culture and uphold the brand’s values.
The Manager role at Chili's is multifaceted, requiring a balance of leadership skills and hands-on management. They ensure every guest feels special by maintaining exceptional service standards and operational quality. Managers set the tone for the team by being role models and holding team members accountable to Chili's operational and quality standards. They tackle challenges by identifying root causes, embracing vulnerability and transparency, and fostering open communication within the team.
Driving business results is a top priority, and Chili's Managers utilize established systems to control costs and maximize profitability. They play a crucial role in hiring, training, retaining, and developing team members, preparing them for leadership roles and promoting career growth within the restaurant. Managers foster guest engagement within the restaurant and build strong connections within the local community.
Safety and quality are paramount, and Managers ensure compliance with food safety standards and operational procedures. They embody and communicate Chili's culture and core beliefs, such as valuing every guest, striving for food perfection, accountability, and the spirit of "Play Restaurant" which emphasizes enjoying their work while delivering exceptional service.
This leadership opportunity is ideal for someone dependable who thrives in fast-paced environments and excels at multitasking. If you are passionate about hospitality, enjoy working with people, and want to be part of a company that values fun, teamwork, and excellence, Chili's offers a fulfilling career path with room to grow and make a significant impact in the casual dining industry.
At Chili's, the environment is fast-paced, high-energy, yet full of camaraderie and fun. Their Managers are fundamental to maintaining this atmosphere of excellence and enjoyment. As frontline leaders, Chili's Managers are responsible for creating memorable experiences for guests while leading and inspiring their Teams. This role demands passion for hospitality, a genuine love for connecting with people, and a drive for outstanding business results. Managers at Chili's blend operational expertise with the ability to foster a positive culture and uphold the brand’s values.
The Manager role at Chili's is multifaceted, requiring a balance of leadership skills and hands-on management. They ensure every guest feels special by maintaining exceptional service standards and operational quality. Managers set the tone for the team by being role models and holding team members accountable to Chili's operational and quality standards. They tackle challenges by identifying root causes, embracing vulnerability and transparency, and fostering open communication within the team.
Driving business results is a top priority, and Chili's Managers utilize established systems to control costs and maximize profitability. They play a crucial role in hiring, training, retaining, and developing team members, preparing them for leadership roles and promoting career growth within the restaurant. Managers foster guest engagement within the restaurant and build strong connections within the local community.
Safety and quality are paramount, and Managers ensure compliance with food safety standards and operational procedures. They embody and communicate Chili's culture and core beliefs, such as valuing every guest, striving for food perfection, accountability, and the spirit of "Play Restaurant" which emphasizes enjoying their work while delivering exceptional service.
This leadership opportunity is ideal for someone dependable who thrives in fast-paced environments and excels at multitasking. If you are passionate about hospitality, enjoy working with people, and want to be part of a company that values fun, teamwork, and excellence, Chili's offers a fulfilling career path with room to grow and make a significant impact in the casual dining industry.
Job Requirements
- High school diploma or equivalent
- prior experience in a supervisory or management role preferred
- strong work ethic and reliability
- ability to work flexible hours including nights, weekends, and holidays
- excellent customer service skills
- ability to lead and motivate team members
- willingness to learn and adapt
- basic knowledge of food safety and handling procedures
Job Qualifications
- Strong leadership and interpersonal skills
- experience in hospitality or restaurant management preferred
- excellent communication and problem-solving abilities
- ability to multitask and work in a fast-paced environment
- dependable and a team player
- knowledge of food safety standards
- proficiency in using operational systems and tools
Job Duties
- Ensure a great guest experience
- role model and hold team members accountable to operational and quality standards
- identify root cause of issues while being self-reflective and holding yourself accountable first
- foster open communication between team members and management
- influence team member behaviors by championing change and restaurant initiatives
- lead with heart and mind
- drive business results by utilizing Chili's systems to effectively control costs
- follow operational systems, such as our manager timeline and performing quality line checks
- hire, train, retain, and develop team members to take on larger roles
- drive guest engagement within the four walls of the restaurant while developing relationships within the community
- understand and practice safe food handling procedures
- communicate and embody Chili's culture and cultural beliefs: every guest counts, food perfection, be accountable, play restaurant
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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