Restaurant Manager (Non Exempt)

San Francisco, CA, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Hourly

Range $27.90 - $34.40

Work Schedule

Flexible

Benefits

competitive salary

Quarterly performance bonuses

Medical insurance

Dental Insurance

Vision Insurance

401(k) Plan

Paid Time Off

Charitable opportunities

Career development opportunities

award-winning online training

Job Description

Shake Shack is a premier hospitality brand that has grown significantly from its humble beginnings as a hot dog cart in New York City's Madison Square Park. Founded by Danny Meyer, who is also the CEO of Union Square Hospitality Group and author of the acclaimed book Setting the Table, Shake Shack embodies a commitment to high-quality food and exemplary hospitality. This commitment is deeply woven into the fabric of the company, which prides itself on putting its people first and creating unforgettable experiences for guests in a welcoming and inclusive environment. From the start, the initiative focused not only on serving great food but also on giving back to the community—donating proceeds to park beautification and fostering a positive social impact. Today, with its roots firmly planted in fine dining principles, Shake Shack operates as one of the fastest-growing names in hospitality, expanding to numerous locations while maintaining its core values and dedication to excellence.

Shake Shack is currently looking for a dedicated restaurant manager to join their vibrant #ShackFam team. This is a unique role that offers plenty of opportunities for personal and professional growth in a dynamic, fast-paced environment. The chosen candidate will manage daily restaurant operations, focusing on delivering superior service and exceptional guest satisfaction. This leadership position requires coaching and motivating team members, ensuring that every level of service reflects Shake Shack's high standards. The restaurant manager will also play a vital role in local brand promotion through community outreach and hosting events that build strong connections with customers. Compliance with all safety and sanitation regulations is a priority to maintain the company's reputation for quality and care. As a key member of the team, you will receive hands-on mentorship, access to award-winning online training, and career development opportunities designed to help you thrive as the brand continues to grow. Shake Shack offers competitive compensation, including a salary range of $27.90 to $34.40 per hour plus quarterly performance bonuses. Benefits include medical, dental, and vision insurance, a 401(k) plan with company match, paid time off starting at three weeks, and opportunities to engage in charitable initiatives. This role welcomes individuals who are passionate about hospitality, leadership, and making a positive impact within their communities and workplaces. Join Shake Shack to be part of a company that stands for something good and supports you every step of the way.

Job Requirements

2-3 years of restaurant management experience
knowledge of restaurant operations including personnel management and sanitation
food handler certification preferred
ability to work flexible hours
strong leadership and coaching skills
understanding of financial management
excellent communication skills

Job Qualifications

2-3 years of restaurant management experience in a high-volume, fast-paced restaurant setting
working knowledge of restaurant operations including personnel management, food planning and preparation, purchasing, sanitation and health codes, and security
aptitude for leading, coaching, and driving excellence at every level
understanding of financial aspects of business operations
food handler certification preferred
willingness to work flexible hours

Job Duties

Manage daily restaurant operations to ensure superior service and guest satisfaction
train team members on all aspects of the Shack operations
motivate and manage team members to provide highest level of hospitality
demonstrate leadership with a focus on coaching and achieving excellence
develop and implement plan to promote the brand in the local community through word-of-mouth and restaurant events
ensure compliance with sanitation and safety regulations