Restaurant Manager (Non-Exempt)

Shake Shack is a renowned hospitality brand that began as a humble hot dog cart in New York City's Madison Square Park. Founded by Danny Meyer, the CEO of Union Square Hospitality Group and author of Setting the Table, the brand has grown rapidly while maintaining strong community ties and a commitment to excellence. Shake Shack is celebrated for its dedication to quality food, exceptional hospitality, and a focus on doing the right thing for both its guests and employees. As one of the fastest-growing hospitality companies, the firm prides itself on providing a work environment where team members are empowered, respected, and given opportunities to grow.

Joining Shake Shack means becoming part of the #ShackFam, a vibrant community that values hands-on mentorship, ongoing training, and career development in a fun and inclusive atmosphere. The company emphasizes crafting unforgettable guest experiences while fostering growth and engagement within local neighborhoods. Employees at Shake Shack benefit from a culture that prioritizes people first and encourages sharing ideas, having fun, and working collaboratively. Offering competitive salaries, quarterly performance bonuses, comprehensive medical, dental, and vision insurance, along with a 401(k) plan and paid time off, Shake Shack invests heavily in the well-being and success of its team.

The role of Restaurant Manager at Shake Shack is integral to maintaining the brand's high standards for hospitality and operational excellence. This position involves overseeing daily restaurant activities to ensure superior service and guest satisfaction consistently. The Manager is responsible for training and motivating team members, demonstrating strong leadership, and fostering an environment where team members deliver the highest level of hospitality. Key duties include managing restaurant operations, promoting the brand locally through events and word-of-mouth, and ensuring sanitation and safety compliance.

This position suits individuals with 2 to 3 years of experience in restaurant management within fast-paced, high-volume settings. Candidates should possess a comprehensive understanding of food service operations, including personnel management, food preparation, purchasing, and adherence to sanitation and health codes. A successful Restaurant Manager at Shake Shack exhibits strong leadership abilities with an aptitude for coaching and driving excellence throughout their team. Understanding financial aspects of business operations is also essential, alongside obtaining food handler certification, which is preferred. Flexibility in work hours is required to meet the demands of the restaurant environment.

Embracing the opportunity at Shake Shack means becoming part of an organization committed to high-quality dining experiences, community engagement, and employee development. This role offers a blend of operational responsibility, team leadership, and strategic promotion of the brand locally. The Restaurant Manager position is a remarkable career opportunity that comes with a competitive salary range from $27.90 to $34.40 per hour, reflecting the significance of this role within the company's expanding footprint. Eligible candidates are encouraged to apply to join a company that stands for something good and continues to make a lasting impact in the hospitality industry.