
Job Overview
Employment Type
Full-time
Compensation
Salary
Range $60,000.00 - $70,000.00
Work Schedule
Standard Hours
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
performance bonuses
Professional development opportunities
Job Description
Chili's is a well-established and beloved casual dining restaurant chain originating from Dallas, Texas, in 1975. Over the decades, Chili's has become synonymous with memorable dining experiences featuring Big Mouth burgers, house-smoked ribs, full-on fajitas, and hand-shaken margaritas. The brand is deeply rooted in the values of excellent service, hospitality, and community involvement, consistently striving to deliver the best possible experience to every Guest, every day. As a recognized leader in the casual dining industry, Chili's prides itself on its culture of fun and teamwork while maintaining high standards of operational excellence and customer satisfaction.
This role focuses on the position of Manager within the Chili's restaurant environment. Chili's Managers are integral to the success and daily operations of the restaurant. They are passionate about hospitality, people-oriented, and excel at creating an engaging and positive atmosphere for both Team Members and Guests. Managers at Chili's are responsible for leading their teams through busy and high-energy shifts, setting examples by embodying Chili's culture and values. They thrive in a fast-paced environment where multitasking is essential and demonstrate strong leadership capabilities that motivate their Teams to perform at their best.
The Manager role is more than just overseeing daily operations; it involves driving business results by effectively managing costs, adhering to operational systems, and ensuring the restaurant meets its financial goals. This includes activities such as conducting quality checks, following Chili's Manager Timeline protocols, and fostering an open and transparent communication atmosphere within the team. Furthermore, Managers are tasked with hiring, training, and developing Team Members, preparing them for advancement and maintaining a stable and motivated workforce.
Moreover, Managers at Chili's act as champions for Guest engagement—strengthening relationships not only within the restaurant but also with the wider community, reinforcing the brand's presence and commitment locally. Adhering to food safety standards and promoting a culture of accountability, fun, and excellence, Managers at Chili's bring heart and mind together to ensure every Guest's experience is exceptional. This role is full-time, with a competitive salary range from $60,000 to $70,000 per year, reflecting the importance and responsibility of the position within the Chili's operational framework.
This role focuses on the position of Manager within the Chili's restaurant environment. Chili's Managers are integral to the success and daily operations of the restaurant. They are passionate about hospitality, people-oriented, and excel at creating an engaging and positive atmosphere for both Team Members and Guests. Managers at Chili's are responsible for leading their teams through busy and high-energy shifts, setting examples by embodying Chili's culture and values. They thrive in a fast-paced environment where multitasking is essential and demonstrate strong leadership capabilities that motivate their Teams to perform at their best.
The Manager role is more than just overseeing daily operations; it involves driving business results by effectively managing costs, adhering to operational systems, and ensuring the restaurant meets its financial goals. This includes activities such as conducting quality checks, following Chili's Manager Timeline protocols, and fostering an open and transparent communication atmosphere within the team. Furthermore, Managers are tasked with hiring, training, and developing Team Members, preparing them for advancement and maintaining a stable and motivated workforce.
Moreover, Managers at Chili's act as champions for Guest engagement—strengthening relationships not only within the restaurant but also with the wider community, reinforcing the brand's presence and commitment locally. Adhering to food safety standards and promoting a culture of accountability, fun, and excellence, Managers at Chili's bring heart and mind together to ensure every Guest's experience is exceptional. This role is full-time, with a competitive salary range from $60,000 to $70,000 per year, reflecting the importance and responsibility of the position within the Chili's operational framework.
Job Requirements
- High school diploma or equivalent
- previous restaurant management experience
- strong leadership and team management skills
- excellent communication and interpersonal abilities
- ability to work in a fast-paced environment
- commitment to customer service excellence
- knowledge of food safety and sanitation standards
Job Qualifications
- High school diploma or equivalent
- previous management or supervisory experience in a restaurant or hospitality environment
- strong leadership and communication skills
- ability to multitask and work effectively in a fast-paced environment
- experience hiring, training, and developing team members
- knowledge of food safety standards
- proficiency in managing business operations and controlling costs
- ability to foster a positive team culture
Job Duties
- Ensure a great Guest experience
- role model and hold Team Members accountable to operational and quality standards
- identify root cause of issues while being self-reflective and holding yourself accountable
- foster open communication between Team Members and Management
- influence Team Member behaviors by championing change and restaurant initiatives
- lead with heart and mind
- drive business results by utilizing Chili's systems to effectively control costs
- follow operational systems, such as our Manager Timeline and performing quality Line Checks
- hire, train, retain, and develop Team Members to take on larger roles
- drive Guest engagement within the four walls of the restaurant while developing relationships within the community
- understand and practice safe food handling procedures
- communicate and embody Chili's culture and Cultural Beliefs
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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