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Restaurant Manager (LVL 5 at Hotel Chaco)

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Type:
Salary
Rate:
Exact $60,000.00
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Work Schedule

Flexible
Weekend Shifts
Night Shifts
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Benefits

Medical
Dental
Vision
Life insurance
short-term disability
accident insurance
critical illness insurance
401k

Job Description

Heritage Companies is a distinguished hospitality group rooted in the culture, spirit, and traditions of New Mexico. Known for its deep commitment to delivering exceptional employee experiences, Heritage Companies offers a dynamic and engaging work environment where staff members are encouraged to grow and thrive. Operating multiple properties across the state, including renowned hotels and restaurants, the group prides itself on maintaining high standards of service, community involvement, and respect for the local heritage that make New Mexico unique. Team members benefit from numerous perks including generous discounts on hotel rooms, spa services, and dining across all of their establishments.... Show More

Job Requirements

  • Current New Mexico Alcohol Server Permit and Food Handler Certification
  • 3 to 4 years experience in hospitality or food and beverage management
  • Degree in hospitality related field preferred
  • Excellent verbal communication and ability to multitask
  • Ability to push or pull up to 50 pounds and lift or carry large objects
  • Ability to work in a restaurant setting with crowds, loud noises, smells, wet floors, variant temperatures, and lighting
  • Ability to work in a fast-paced environment for 8 hours or more including walking and standing
  • Ability to work a flexible schedule including long hours, nights, weekends, and holidays

Job Qualifications

  • 3 to 4 years in hospitality or food and beverage management
  • Degree in hospitality related field preferred
  • Excellent verbal communication skills
  • Ability to multitask
  • Proven leadership and mentoring capabilities
  • Knowledge of inventory management and financial oversight
  • Strong interpersonal and vendor relationship skills
  • Experience working in fast-paced restaurant or hotel environment

Job Duties

  • Work under the direction of the General Manager
  • Maintain positivity and professionalism with guests, team members, and external partners
  • Drive morale positively as the accountable managerial party to be present and visible to guests and staff
  • Communicate regularly with property staff regarding job assignments and required timeframe for proper workflow
  • Perform interview, hire, disciplinary, and termination actions when necessary for staff
  • Assign, train, mentor and direct staff to carry out the exceptional guest experience and foster an environment for employees to be successful in performance and engagement
  • Review occupancy and event levels and staff all reporting team members accordingly
  • Establish and maintain a close watch on the financials for the property, always looking for ways to minimize loss and improve profitability
  • Collaborate with Accounting Department regularly to ensure supplies and equipment are paid for and recorded properly
  • Supervise inventory system for supplies and equipment and establish reorder levels
  • Keep repair records for equipment
  • Meet with vendors and contractors to learn about new products and services offered
  • Act as Manager on duty as needed
  • Ensure property compliance with legal, safety, operations, labor, and the Heritage brand product and service standards
  • Oversee and carry out special projects for property as designated by General Manager
  • Responsible for the front of house service of all casual outlets in the market
  • Perform other duties as assigned consistent with the functions of this position as needed at the property

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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