Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $23.75 - $1.00
Work Schedule
Standard Hours
Benefits
Dental Insurance
Health Insurance
401(k)
Disability insurance
Paid Time Off
Vision Insurance
Job Description
Jersey Mike's is an award-winning, locally owned multiunit franchisee renowned for delivering high-quality sub sandwiches and exceptional customer service. With a strong commitment to community values and family-oriented business practices, Jersey Mike's has developed a reputation for fostering a supportive and collaborative work environment. The company emphasizes compassionate leadership and strives to create opportunities for success and teamwork for all its employees. As a family-owned business, Jersey Mike's is deeply invested in the well-being of its team members, ensuring they receive comprehensive support and benefits. The culture at Jersey Mike's centers on positivity, dedication, and a collective effort to serve the community through great food and outstanding service. Their commitment extends beyond the restaurant to include access to group health benefits such as medical, dental, vision insurance, paid life insurance, short and long-term disability coverage, a 401(k) plan with employer contributions, and generous paid time off. This comprehensive benefits package demonstrates Jersey Mike's dedication to ensuring the financial security and health of their team members and their families.
The Manager role at Jersey Mike's is designed for individuals eager to grow within a service-oriented management team, providing leadership that is both inspiring and actionable. Managers at Jersey Mike's are coaches, mentors, and leaders responsible for the success of their business unit. This leadership position requires a hands-on approach to managing daily operations, motivating team members, and ensuring that each interaction with customers is exceptional. Reporting directly to franchise leadership, the manager drives restaurant performance by supervising employees, addressing customer concerns swiftly, and maintaining high standards for quality, service, and cleanliness. Key responsibilities include training and coaching employees to achieve performance goals, making critical employment decisions, managing labor costs, and executing marketing strategies to maximize local sales. The manager is expected to work a minimum of 47 hours per week, demonstrating full dedication to the business. The role provides an attractive compensation package starting with an hourly wage of $23.75, plus biweekly bonuses based on 10% of customer tips and quarterly performance incentives. With this structure, a new manager has the potential to earn an average annual salary exceeding $60,000. This position is ideal for driven, service-oriented individuals looking to build a rewarding career in restaurant management within a supportive and family-minded corporate culture.
The Manager role at Jersey Mike's is designed for individuals eager to grow within a service-oriented management team, providing leadership that is both inspiring and actionable. Managers at Jersey Mike's are coaches, mentors, and leaders responsible for the success of their business unit. This leadership position requires a hands-on approach to managing daily operations, motivating team members, and ensuring that each interaction with customers is exceptional. Reporting directly to franchise leadership, the manager drives restaurant performance by supervising employees, addressing customer concerns swiftly, and maintaining high standards for quality, service, and cleanliness. Key responsibilities include training and coaching employees to achieve performance goals, making critical employment decisions, managing labor costs, and executing marketing strategies to maximize local sales. The manager is expected to work a minimum of 47 hours per week, demonstrating full dedication to the business. The role provides an attractive compensation package starting with an hourly wage of $23.75, plus biweekly bonuses based on 10% of customer tips and quarterly performance incentives. With this structure, a new manager has the potential to earn an average annual salary exceeding $60,000. This position is ideal for driven, service-oriented individuals looking to build a rewarding career in restaurant management within a supportive and family-minded corporate culture.
Job Requirements
- Must be 18 years of age or older
- Have a food handler's permit or obtain one within 30 days of starting
- High school diploma or equivalent
- Service oriented with guests and team members
- Good team player who communicates consistently
- Ability to comfortably interact with customers and handle service issues professionally
- Ability to take initiative and problem solve
- Basic math skills
- Ability to work a minimum of 47 hours per week
- Ability to stand for long periods
- Ability to bend and stoop
- Ability to work around heat and in close quarters
- Ability to move throughout the restaurant to perform assigned tasks
- Ability to lift up to 50 pounds
- Ability to work with various cleaning products
Job Qualifications
- High school diploma or equivalent
- Service-oriented with guests and team members
- Good communication and interpersonal skills
- Ability to handle service issues professionally
- Initiative and problem-solving skills
- Basic math skills
- Experience in restaurant or food service management preferred but not required
Job Duties
- Ensure total customer satisfaction through the delivery of a quality product and excellent customer service by restaurant personnel
- Respond positively and quickly to customer concerns and correct problems before they affect customers
- Supervise and direct employees customarily and regularly during work hours
- Work independently and use own discretion and judgment in executing duties and responsibilities
- Train, coach and provide regular performance feedback (positive and corrective) to motivate and improve the performance of all employees
- Evaluate employees performance and hold employees accountable for meeting performance standards
- Communicate team goals and expectations to all employees
- coach employees toward achieving goals, recognize and reward employees who contribute to goals
- Make employment decisions regarding hiring, discipline, advancement, termination, compensation
- Develop and execute the business plan for the restaurant
- Analyze business performance, monitor controllable costs and initiate appropriate corrective actions when necessary
- Utilize labor effectively to meet budgets while ensuring high quality of QSC
- Execute company-wide marketing programs
- Identify and develop local restaurant marketing strategies to maximize sales
- Ensure business and personnel practices are conducted according to state and federal laws and consistent with Jersey Mike's policies and procedures
- 100% attendance, working a minimum of 47 hours per week
- Uphold company food safety, food handling and sanitation requirements to ensure health and safety of customer and employees
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
Your Profile Is Visible To Hiring Managers Across OysterLink.
We'll match you with best jobs
Get job offers faster


Search For More Opportunities:
How Candidates Get Hired Faster
Apply to 2–3 similar roles
Complete profile & get best matches
Check new opportunities daily

