Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $23.50 - $1.00
Benefits
group health benefits
Medical insurance
Dental Insurance
Vision Insurance
paid life insurance
Short term disability insurance
long term disability insurance
401(k) with employer contribution
Generous Paid Time Off
Job Description
Jersey Mike's is an award-winning, locally owned multiunit franchisee recognized for its dedication to quality and community involvement. As a rapidly growing franchise, Jersey Mike's prides itself on fostering a supportive and dynamic work environment where employees at every level are valued and empowered. This establishment specializes in offering fresh submarine sandwiches made with high-quality ingredients, ensuring every customer enjoys a consistent, excellent dining experience. Operating within the fast-casual restaurant sector, Jersey Mike's has built a strong reputation for exceptional customer service and a commitment to team development.
The management team at Jersey Mike's plays a pivotal role as coac... Show More
The management team at Jersey Mike's plays a pivotal role as coac... Show More
Job Requirements
- Must be 18 years of age or older
- Have a food handler’s permit or obtain one within 30 days of starting
- High school diploma or equivalent
- Service oriented with guests and team members
- Effective communication skills
- Ability to handle service issues professionally
- Initiative and problem-solving abilities
- Basic math skills
- Ability to work a minimum of 47 hours per week
- Ability to stand for long periods
- Ability to bend and stoop
- Ability to lift up to 50 pounds
- Ability to work in varying temperature conditions
- Ability to work in close quarters with others
Job Qualifications
- High school diploma or equivalent
- Experience in restaurant or food service management preferred
- Strong leadership and communication skills
- Ability to train, coach and motivate a team
- Proficient in basic math skills
- Knowledge of food safety and sanitation standards
- Ability to analyze business performance and implement corrective actions
- Experience with labor management and budgeting
- Customer service focused
- Problem-solving skills
- Ability to work independently and make decisions
- Familiarity with state and federal employment laws
Job Duties
- Ensure total customer satisfaction through the delivery of a quality product and excellent customer service by restaurant personnel
- Respond positively and quickly to customer concerns and correct problems before they affect customers
- Supervise and direct employees customarily and regularly during work hours
- Work independently and use own discretion and judgment in executing duties and responsibilities
- Train, coach and provide regular performance feedback (positive and corrective) to motivate and improve the performance of all employees
- Evaluate employees performance and hold employees accountable for meeting performance standards
- Communicate team goals and expectations to all employees
- coach employees toward achieving goals, recognize and reward employees who contribute to goals
- Make employment decisions regarding hiring, discipline, advancement, termination, compensation
- Develop and execute the business plan for the restaurant
- Analyze business performance, monitor controllable costs and initiate appropriate corrective actions when necessary
- Utilize labor effectively to meet budgets while ensuring high quality of QSC
- Execute company-wide marketing programs
- Identify and develop local restaurant marketing strategies to maximize sales
- Ensure business and personnel practices are conducted according to state and federal laws and consistent with Jersey Mike's policies and procedures
- Uphold company food safety, food handling and sanitation requirements to ensure health and safety of customer and employees
- Maintain 100% attendance, working a minimum of 47 hours per week
Job Location
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