Restaurant Manager - Jersey Mike's (32029)

Jersey Mike's is an award-winning, locally owned multiunit franchisee renowned for delivering high-quality service and exceptional customer experiences. As a proudly family-owned business, Jersey Mike's emphasizes compassion, communication, and collaboration in all aspects of its operations. The company fosters a supportive, team-oriented atmosphere where every team member is encouraged to thrive and contribute to the restaurant's success. Committed to community service and employee development, Jersey Mike's offers generous compensation packages including group health benefits, paid time off, and a 401(k) plan with employer contributions. By maintaining a strong focus on leadership and teamwork, Jersey Mike's has built a reputation as a trusted and respected brand in the restaurant industry.

The role of Manager at Jersey Mike's is a pivotal leadership position responsible for the full management of a restaurant unit. This includes coaching, mentoring, and leading a dedicated team to deliver outstanding customer satisfaction through quality products and excellent service. As the face of management on-site, the manager is tasked with creating a positive work environment that motivates employees and upholds company values and standards. Compensation for this position starts at an hourly wage of $23.75 with an opportunity to earn biweekly bonuses based on customer tips and quarterly performance bonuses, potentially reaching an average annual income of $60,000 or more.

The Manager's responsibilities extend beyond daily operations to include strategic business planning, financial analysis, and efficient labor management. They are accountable for driving sales growth through local marketing initiatives while ensuring compliance with all health, safety, and employment regulations. This role also requires hands-on involvement in employee training, performance evaluation, and disciplinary decisions, ensuring the team meets and exceeds performance goals. Managers are expected to model the company's values by demonstrating excellent customer service skills, problem-solving abilities, and a positive attitude. Beyond operational duties, managers will also engage in continued education through franchise-specific certifications to maintain and enhance their leadership capabilities. Working conditions involve standing for extended periods, handling food and cleaning chemicals, and adhering to stringent food safety protocols. The position demands a high level of commitment, professionalism, and a proactive approach to leadership, making it a rewarding opportunity for experienced, service-oriented individuals dedicated to career advancement in the restaurant management field.