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Job Overview
Employment Type
Full-time
Hourly
Compensation
Salary
Exact $60,000.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Vision Insurance
paid life insurance
short term disability
long term disability
401(k) Plan
Paid Time Off
Job Description
Jersey Mikes is an award-winning, locally owned multiunit franchisee known for its dedication to high-quality service and community involvement. As a family-owned business, Jersey Mikes leads with compassion and prioritizes providing exceptional customer experiences and a supportive work environment. They emphasize teamwork, integrity, and a commitment to ensuring every team member and customer feels valued and respected. Jersey Mikes has earned a strong reputation in the restaurant industry for delivering outstanding service and fresh, delicious food consistently. They are now actively seeking to expand their management team to sustain and grow their operational success. The opportunity to join Jersey Mikes... Show More
Job Requirements
- High school diploma or equivalent
- Minimum 2 years experience in a team or shift leader position
- Jersey Mike's phase 1 and 3 certification
- Attend phase 2 within first 12 months
- Knowledge of employment law and human resources practices
- Knowledge of business and management principles
- Basic math skills
- Basic computer knowledge
- Food handler's permit
- Valid driver license with clean driving record and sufficient liability coverage
Job Qualifications
- High school diploma or equivalent
- Minimum 2 years experience in a team or shift leader position in restaurant, retail, or convenience store
- Jersey Mike's phase 1 and 3 certification, and attendance of phase 2 within first 12 months
- Knowledgeable regarding employment law and human resources practices
- Knowledge of business and management principles including strategic planning, resource allocation, leadership techniques, and coordination of people and resources
- Basic math skills
- Basic computer knowledge
- Food handler's permit
- Valid driver license with clean driving record and sufficient liability coverage
Job Duties
- Ensure total customer satisfaction through the delivery of a quality product and excellent customer service
- Respond positively and quickly to customer concerns and correct problems before they affect customers
- Supervise and direct employees customarily and regularly during work hours
- Work independently and use own discretion and judgment in executing duties and responsibilities
- Train, coach and provide regular performance feedback to motivate and improve employee performance
- Evaluate employees' performance and hold employees accountable for meeting performance standards
- Communicate team goals and expectations and recognize and reward employees who contribute to goals
- Make employment decisions regarding hiring, discipline, advancement, termination, and compensation
- Develop and execute the business plan for the restaurant
- Analyze business performance, monitor controllable costs and initiate corrective actions when necessary
- Utilize labor effectively to meet budgets while ensuring high quality of QSC
- Execute company-wide marketing programs and develop local marketing strategies to maximize sales
- Ensure compliance with state and federal laws and company policies
- Uphold food safety, food handling and sanitation requirements
- Engage in continued education including franchise specific certifications
- Transport cash deposits to bank securely
- Maintain 100% attendance
- Model and promote company values including compassion, communication and collaboration
- Perform any other duties assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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