Restaurant Manager - Jersey Mike's (32027)

Jersey Mikes is an award-winning, locally owned multiunit franchisee known for its dedication to high-quality service and community involvement. As a family-owned business, Jersey Mikes leads with compassion and prioritizes providing exceptional customer experiences and a supportive work environment. They emphasize teamwork, integrity, and a commitment to ensuring every team member and customer feels valued and respected. Jersey Mikes has earned a strong reputation in the restaurant industry for delivering outstanding service and fresh, delicious food consistently. They are now actively seeking to expand their management team to sustain and grow their operational success. The opportunity to join Jersey Mikes as a Manager represents a rewarding leadership role within a dynamic and fast-paced restaurant environment. This position offers a starting hourly wage of $23.75, with the potential to earn over $60,000 annually through biweekly bonuses based on customer tips and quarterly performance incentives. Additionally, managers benefit from a comprehensive rewards package that includes group health benefits such as medical, dental, and vision insurance, paid life insurance, short and long-term disability coverage, a 401(k) plan with employer contributions, and generous paid time off.

The Manager at Jersey Mikes acts as a coach, mentor, and leader for their business unit, motivating a team of dedicated professionals towards outstanding service delivery and operational success. This pivotal role requires a hands-on approach to supervising employees, ensuring quality control, and resolving customer concerns swiftly and effectively. Managers are entrusted with decision-making responsibilities concerning hiring, discipline, compensation, and employee development, and they play a crucial role in executing company-wide marketing programs while also driving local marketing strategies to maximize sales. They manage budgets, analyze business performance, and ensure all practices comply with legal and company standards. Jersey Mikes values leaders who demonstrate a positive attitude, strong work ethic, adaptability, and a passion for fostering teamwork. In this role, managers are also responsible for upholding food safety and sanitation standards, securing cash deposits, and committing to continual education and franchise-specific certifications. The company culture revolves around core values such as compassion, communication, and collaboration, creating an environment where managers can thrive and contribute to the overall success of both the team and the business.