Restaurant Manager - Jersey Mike's (32013)

Jersey Mike's is an award-winning, locally owned multi-unit franchisee specializing in the fast-casual sandwich restaurant industry. Known for its commitment to quality, community, and customer satisfaction, Jersey Mike's has built a strong reputation for delivering delicious sub sandwiches with exceptional customer service. As a community-centric business, the company emphasizes family values, teamwork, and building long-term relationships with both employees and customers. The franchise prides itself on fostering a positive work environment where employees are supported, motivated, and empowered to succeed. Each location operates as a vital part of the overall brand mission, which is to serve the community with integrity, passion, and dedication. The company is currently expanding its management team to ensure each restaurant maintains its high standards and can continue growing in a competitive market. This expansion offers a unique opportunity for driven individuals to join a successful and stable organization with excellent career growth potential.

The role of Manager at Jersey Mike's is a full-time management position offering a competitive salary package with significant earning potential. The starting hourly wage is $23.75, with managers eligible to earn biweekly bonuses equivalent to 10% of customer tips, as well as quarterly performance bonuses. Altogether, a new manager can expect to earn a total compensation averaging over $60,000 annually. In addition to the attractive salary package, the position provides access to comprehensive group health benefits including medical, dental, and vision coverage, paid life insurance, short and long term disability insurance, a 401(k) plan with employer contributions, and a generous paid time off policy. This comprehensive benefits package reflects Jersey Mike's commitment to ensuring the well-being of their team members and their families.

The Manager serves as the coach, mentor, and leader of the business unit, responsible for guiding their team toward operational excellence and superior customer service. This leadership role requires a proactive approach to employee development, business management, and maintaining high standards. Managers at Jersey Mike's are expected to contribute positively to the restaurant culture by modeling great service, maintaining a positive energy, and dedicating themselves fully to the success of their staff and customers each day. The role demands excellent communication skills, strong organizational abilities, and the capacity to handle complex challenges in a dynamic retail food service environment.

Managers are entrusted with a wide range of responsibilities that combine people management, operational oversight, and business performance analysis. They supervise and direct employees regularly, handle hiring and disciplinary decisions, and provide ongoing coaching to improve team performance. The position involves developing and executing strategic business plans to maximize sales and profitability, while controlling costs and ensuring compliance with all food safety and employment regulations. The Manager also plays an active role in local marketing initiatives, executing corporate marketing programs, and contributing ideas to enhance the restaurant's community presence.

Candidates for this role should possess a strong commitment to customer satisfaction and the ability to respond promptly to any service issues. They must exercise sound judgment, work independently, and demonstrate leadership qualities by motivating others and fostering a collaborative team environment. Jersey Mike's values individuals who are adaptable, dependable, and exhibit a strong work ethic. This opportunity is ideal for those seeking a stable and rewarding career in restaurant management within a supportive, family-oriented company culture. The company takes care to verify the identity of all new hires through E-Verify, underscoring its dedication to a compliant and trustworthy workforce.