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Restaurant Manager - Franchise

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
flexible schedule
Training and Development

Job Description

This job opportunity is with an independently owned and operated franchise of Denny's, a well-known and trusted name in the restaurant industry, specializing in diner-style food with a welcoming environment for families and individuals alike. Denny's franchises operate under the broader brand but maintain a level of local management autonomy, allowing each franchise to tailor its operations to meet the unique needs of its community and customer base. As an established franchise, this location emphasizes quality customer service, consistent food standards, and a friendly dining atmosphere that has made Denny's a household name across the nation.

The position offered is for a Restaurant Manager, a critical leadership role responsible for the overall functioning and success of the restaurant. The manager will oversee daily operations, ensuring that the restaurant is fully staffed and that all team members work efficiently and cohesively. This role requires dynamic leadership and problem-solving skills to maintain an effective and enjoyable environment for both patrons and employees. In addition to staffing oversight, the Restaurant Manager is tasked with maintaining operational excellence through strategic planning and hands-on involvement with the restaurant’s day-to-day activities.

A key responsibility of this role includes compliance with all laws, regulations, and guidelines relevant to food service and employment, ensuring that the restaurant maintains a safe and lawful operation. The manager will also drive the creation of an inviting atmosphere, fostering a sense of community and satisfaction among guests, which is vital to encouraging repeat business and positive word-of-mouth. Though the franchisor provides the brand standards, this independently operated franchisee manages all employment matters, including hiring, firing, payroll, scheduling, and discipline.

The Restaurant Manager’s role extends beyond administrative duties to include being the face of the restaurant, representing the franchise in the community and maintaining strong relationships with vendors and customers alike. Due to the diverse nature of the job, no two days are the same, offering a fast-paced and engaging work environment for self-motivated and dedicated leaders. Embracing this role means contributing to the legacy and reputation of the Denny's brand while bringing personalized management to a local level. This position is ideal for someone who thrives in a team-oriented environment and is passionate about delivering exceptional service and quality dining experiences.

Job Requirements

  • high school diploma or equivalent
  • prior experience in a supervisory or management role in the restaurant or hospitality industry
  • ability to work flexible hours including evenings and weekends
  • strong organizational and leadership abilities
  • knowledge of local health and safety regulations
  • excellent communication skills
  • ability to handle stressful situations calmly and effectively

Job Qualifications

  • proven experience in restaurant management or a related hospitality role
  • strong leadership and team management skills
  • excellent communication and interpersonal skills
  • knowledge of regulatory compliance applicable to food service
  • ability to manage staffing and scheduling efficiently
  • customer service orientation
  • problem-solving and organizational skills

Job Duties

  • ensuring that the restaurant is fully and appropriately staffed at all times
  • maintaining operational excellence so the restaurant is running efficiently and effectively
  • ensuring that all laws, regulations, and guidelines are followed
  • creating a restaurant atmosphere that both patrons and employees enjoy
  • overseeing hiring, firing, and disciplinary actions as managed by the franchise owner
  • managing staffing schedules and employee attendance
  • representing the restaurant in the community and maintaining vendor relationships

Job Criteria

Experience

Mid Level (3-7 years)


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