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Restaurant Manager - Franchise

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $46,700.00 - $66,000.00
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Work Schedule

Flexible
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Benefits

Health Insurance
Paid Time Off
Employee Discounts
flexible scheduling
Opportunities for career advancement
Training and Development
Retirement Plan

Job Description

Denny's is a well-known American table service diner-style restaurant chain with a long-standing reputation for providing high-quality meals and exceptional hospitality. Operating predominantly in the United States and several other countries, Denny's has built its brand on the foundation of offering a welcoming atmosphere where guests feel comfortable, valued, and well-served. This independent franchisee of Denny's upholds these core values while managing its unique operations to maintain the brand's beloved standards. As part of the broader Denny's family, this particular franchise is dedicated to fostering a positive work environment for its staff while delivering memorable dining experiences to its guests.

In this role as a Restaurant Manager, the opportunity extends beyond simply managing a dining establishment. Those who thrive in this position are passionate about food and hospitality, creating an environment where every guest feels cared for from the moment they enter to the time they leave. The Restaurant Manager serves as the crucial link between patrons and the kitchen, ensuring that operations run seamlessly and that service consistently meets or exceeds expectations. This managerial role involves overseeing daily restaurant functions, from supervising staff to maintaining quality control and customer satisfaction.

The Restaurant Manager holds accountability for leading the team by demonstrating a strong commitment to hospitality and driving guest satisfaction. This includes managing schedules, organizing training, and motivating employees to uphold Denny's high standards. The manager also handles operational challenges, ensuring compliance with health and safety standards, and implementing strategies to encourage repeat patronage. Exceptional leadership and communication skills are vital, as this role requires balancing administrative duties with personal interactions to create a welcoming atmosphere.

Furthermore, this role offers a unique chance to contribute to the success of an independently owned and operated franchisee. Unlike corporate-owned locations, this franchise setting provides the manager with greater influence over daily operations and staff engagement, allowing for creative problem solving and a personalized approach to hospitality. The position is ideal for individuals seeking a career in restaurant management where they can make a tangible difference in both the guest experience and the workplace culture.

Employment with this franchisee means working under a separate legal entity from Denny's, Inc. All employment decisions, including hiring, firing, staffing, and scheduling, are made by the franchisee independently. While the Denny's brand provides a strong and recognizable platform, the position's responsibilities and benefits are determined solely by this franchise. This distinction also means that applicants should expect a workplace committed to diversity and equal opportunity in compliance with all federal, state, and local laws.

Overall, the Restaurant Manager position at this Denny's franchise is an excellent career opportunity for those passionate about hospitality, eager to lead a dedicated team, and motivated to provide outstanding guest experiences. With an emphasis on operational excellence, team leadership, and customer satisfaction, this role is integral to the ongoing success and reputation of the franchise.

Job Requirements

  • High school diploma or equivalent
  • Prior experience in restaurant operations or management
  • Strong interpersonal and organizational skills
  • Ability to work flexible hours including weekends and holidays
  • Commitment to providing excellent customer service

Job Qualifications

  • Previous experience in restaurant management or a similar leadership role
  • Strong leadership and communication skills
  • Ability to motivate and manage a diverse team
  • Knowledge of health and safety standards in the food service industry
  • Customer service orientation
  • Ability to work in a fast-paced environment

Job Duties

  • Overseeing restaurant operations execution and management of staff
  • Demonstrating a strong commitment to hospitality and guest satisfaction
  • Managing employee schedules and ensuring adequate staffing levels
  • Training and mentoring restaurant team members
  • Monitoring food quality and service standards
  • Ensuring compliance with health and safety regulations
  • Handling customer inquiries and resolving issues promptly

Job Criteria

Experience

Mid Level (3-7 years)


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