Denny's logo

Restaurant Manager - Franchise

Job Overview

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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Paid training
flexible schedule

Job Description

This job opportunity is with an independently owned and operated franchisee of Denny's, a well-known American diner-style restaurant chain famous for serving classic American comfort food 24/7. Denny's has been a staple in the restaurant industry for decades, known not only for its diverse and affordable menu but also for its welcoming atmosphere where everyone is treated like family. The franchisee operates the restaurant with an independent management team, which means the hiring and workplace policies are managed locally, providing an opportunity to work closely with a passionate and driven team dedicated to delivering the best customer experience. Working at this Denny's franchise is an excellent opportunity for those who are passionate about food and hospitality and wish to build a career in restaurant management within a respected brand that values community and exceptional guest service.

The role available is for a Restaurant Manager, a pivotal position responsible for more than just overseeing food service. As the Restaurant Manager, you will provide an experience that surpasses simply dining. This involves ensuring every guest feels welcomed, valued, and fully satisfied from the moment they step through the door until they leave. You'll lead daily restaurant operations including staff management, customer service excellence, and overall operational efficiency. The Manager ensures that all team members are aligned with the brand's commitment to hospitality and guest satisfaction, driving a positive atmosphere for both customers and employees. This leadership role demands strong organizational skills, a customer-first mindset, and a passion for guiding and developing a team to deliver outstanding service. This position offers the chance to impact the restaurant directly through hands-on management and to grow within a proven and supportive franchise environment.

Job Requirements

  • High school diploma or equivalent
  • Prior experience in a restaurant or hospitality environment
  • Ability to work flexible hours including nights and weekends
  • Strong organizational and multitasking abilities
  • Customer service oriented approach
  • Ability to supervise and motivate a team
  • Basic computer skills

Job Qualifications

  • Experience in restaurant management or similar leadership role
  • Strong leadership and team management skills
  • Excellent communication and interpersonal abilities
  • Ability to maintain high standards of guest service
  • Knowledge of health and safety regulations
  • Ability to handle customer service issues effectively
  • Passion for the food and hospitality industry

Job Duties

  • Overseeing restaurant operations execution and management of staff
  • Demonstrating a strong commitment to hospitality and guest satisfaction
  • Leading and motivating the restaurant team
  • Ensuring the quality and consistency of food and service
  • Managing scheduling and staffing needs
  • Maintaining compliance with health and safety regulations
  • Handling customer inquiries and resolving complaints

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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