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Restaurant Manager - Franchise

Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
flexible schedule
Career development opportunities

Job Description

This job posting is for employment at an independently owned and operated franchisee of Denny's. Denny's is a renowned American diner-style restaurant chain that prides itself on serving hearty meals around the clock in a welcoming and friendly atmosphere. Known for its classic comfort food, 24/7 service, and commitment to guest satisfaction, Denny's offers a unique dining experience to a broad customer base, including families, travelers, and locals. The independently owned franchisee maintains the brand's reputation by upholding high standards of food quality, hospitality, and operational efficiency, tailored to their local community's needs.

Joining Denny's as a Restaurant Manager means stepping into a pivotal role that extends beyond traditional food service management. This role is essential in shaping the diner experience, influencing not only what guests eat but how they feel throughout their visit. Your leadership directly impacts the ambiance, service quality, and operational flow of the restaurant. As the face of this franchisee's Denny's location, you embody the brand’s core values of friendliness, hospitality, and consistency.

The Restaurant Manager oversees all aspects of daily restaurant operations and the management of the team. This includes ensuring that the restaurant delivers exceptional customer service and maintains a clean, safe, and inviting environment. You will lead by example to foster a positive work culture, emphasizing hospitality and guest satisfaction, which are hallmarks of the Denny's experience.

Your responsibilities involve staff scheduling, performance management, training and development, inventory management, and maintaining compliance with health and safety regulations. You will be expected to manage resources efficiently, resolve guest concerns swiftly, and uphold the franchise’s operational standards. This role offers the opportunity to demonstrate strong leadership skills and the ability to operate a full-service restaurant efficiently.

This position is ideal for candidates who have a passion for the foodservice industry, enjoy working in a fast-paced environment, and excel in managing people and operations. The Restaurant Manager role is not just about managing a business but about creating memorable dining experiences that keep guests coming back. By joining this independently owned Denny's franchisee, you will be part of a respected hospitality brand with a strong commitment to employee growth and customer satisfaction.

Please note, employment decisions and job administration are handled solely by the independent franchisee, not Denny's, Inc. This ensures a tailored employment experience that is unique to the local community and management team. This position represents an outstanding opportunity for candidates seeking to develop or advance their career in restaurant management within a well-established American restaurant brand. Salary and specific employment terms will be determined by the franchisee, reflecting local market conditions and candidate experience.

Job Requirements

  • High school diploma or equivalent
  • Prior experience in restaurant management
  • Strong leadership skills
  • Effective communication abilities
  • Ability to work weekends and evening shifts
  • Understanding of health and safety regulations
  • Customer service orientation

Job Qualifications

  • High school diploma or equivalent
  • Previous experience in restaurant or food service management
  • Strong leadership and organizational skills
  • Excellent communication and interpersonal abilities
  • Ability to work flexible hours including nights and weekends
  • Knowledge of food safety and sanitation standards
  • Commitment to delivering outstanding guest service

Job Duties

  • Overseeing restaurant operations execution and management of staff
  • Demonstrating a strong commitment to hospitality and guest satisfaction
  • Managing staff scheduling and delegating responsibilities
  • Ensuring compliance with health and safety regulations
  • Handling customer complaints and problem resolution promptly
  • Monitoring inventory levels and ordering supplies as needed
  • Training and developing team members to enhance performance

Job Criteria

Experience

Mid Level (3-7 years)


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