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Restaurant Manager - Franchise

Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
Day Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
flexible schedule
Career development opportunities

Job Description

Denny's is a well-established and independently owned franchisee renowned for its dedication to providing quality dining experiences. As a staple in the casual dining restaurant industry, Denny's prides itself on its welcoming atmosphere, classic American menu, and commitment to exceptional customer service. With a rich history and a reputation for being 'America's Diner,' this franchise upholds the values of hospitality, inclusivity, and community engagement. Working at Denny's means being part of a team that loves feeding people and strives to deliver an experience that goes far beyond simply serving food. The company aims to create memorable moments for guests from the moment they walk in until the time they leave, ensuring that every visit feels welcoming and satisfying.

The role of a Restaurant Manager at this independently owned Denny's franchise is a critical leadership position that offers much more than typical management duties. This position involves overseeing daily restaurant operations, managing and motivating staff, and ensuring exceptional guest satisfaction through outstanding hospitality practices. The Restaurant Manager acts as the face of the diner, setting the tone for the entire dining experience and ensuring that both guests and employees feel valued and engaged. This role requires a strong commitment to maintaining high standards of food safety, cleanliness, and service quality.

Those in this position should be passionate about food and service and eager to lead by example in a fast-paced, customer-focused environment. The manager is responsible for executing operational strategies, scheduling staff, and handling employment-related matters within the restaurant. By providing leadership that inspires teamwork and operational excellence, the Restaurant Manager contributes to the overall success and profitability of the diner.

Though the position is for a franchisee rather than the corporate entity, the opportunity to grow within the Denny's brand is substantial, offering a workplace culture centered around respect, diversity, and equal opportunity. Employees are supported through inclusive policies designed to ensure fair treatment and a rewarding work experience. This recruitment is aimed at candidates who want to build a career in restaurant management within a respected and beloved dining franchise known nationally for its commitment to quality and hospitality.

Job Requirements

  • High school diploma or equivalent
  • previous restaurant management experience
  • ability to lead a team effectively
  • strong organizational skills
  • availability to work flexible hours
  • customer service orientation
  • basic computer skills

Job Qualifications

  • Experience in restaurant management
  • strong leadership and interpersonal skills
  • excellent communication abilities
  • ability to work in a fast-paced environment
  • knowledge of food safety regulations
  • problem-solving skills
  • commitment to customer service excellence

Job Duties

  • Oversee restaurant operations execution
  • manage staff and scheduling
  • ensure customer satisfaction by maintaining high hospitality standards
  • monitor food safety and cleanliness
  • handle employment-related tasks such as hiring and training
  • resolve guest issues promptly and professionally
  • maintain inventory and supply ordering

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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