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Restaurant Manager - Franchise

Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
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Benefits

Paid Time Off
Health Insurance
Dental Insurance
Employee Discounts
Retirement Plan
flexible scheduling
Training and development opportunities

Job Description

This job opportunity is presented by an independently owned and operated franchisee of Denny's, a highly renowned and beloved American diner-style restaurant chain known for its commitment to serving delicious food and creating a welcoming atmosphere for guests. Denny's franchisees operate with a strong emphasis on hospitality, customer satisfaction, and community involvement, seeking individuals who are passionate about food service and delivering memorable dining experiences. As a staple in the American dining landscape, Denny's restaurants offer classic comfort foods and are often recognized as places where families and friends come together to enjoy hearty meals at any time of day, including breakfast, lunch, dinner, and late-night options. The independently owned Denny's franchise continues this tradition by consistently striving to exceed guest expectations through exceptional service and quality food.

The role being offered is for a Restaurant Manager, a pivotal position responsible for overseeing the entire operation of the diner. This role goes well beyond just managing food preparation; it encompasses creating an environment where every guest feels valued and satisfied from the moment they enter until they leave. The Restaurant Manager leads a team of dedicated staff and plays a crucial role in ensuring smooth day-to-day operations, adhering to health and safety standards, and fostering a positive work culture that motivates employees to perform at their best. Hospitality is at the heart of this role, with a strong focus on guest satisfaction and delivering a warm, friendly dining experience that upholds the reputation of the Denny's brand.

The Restaurant Manager is entrusted with numerous responsibilities, including managing staff schedules and training, overseeing inventory and supply chain management, ensuring high-quality food preparation standards, and maintaining a clean, safe, and inviting dining environment. This position also requires solid leadership and communication skills to resolve customer issues promptly and effectively while supporting staff development and operational goals. The manager must demonstrate a passion for food service, an understanding of restaurant operations, and a commitment to delivering exceptional customer service.

It is important to note that this position is under the employment of an independent franchisee, meaning that while the role aligns with Denny's standards and values, the franchisee independently manages all employment-related matters. This includes hiring, firing, staffing decisions, and employee supervision. This autonomy means that the franchisee is fully responsible for employment policies and workplace practices. The role offers an exciting opportunity to grow in restaurant management within a respected brand framework while benefiting from the independence of working with a locally owned business. Candidates who are enthusiastic about food service and thrive in dynamic, fast-paced environments are especially encouraged to apply.

Job Requirements

  • High school diploma or equivalent
  • Experience in the food service industry
  • Leadership abilities
  • Availability to work flexible schedules including weekends and holidays
  • Ability to work in a fast-paced environment
  • Good physical stamina
  • Strong customer service orientation

Job Qualifications

  • Previous experience in restaurant management or a similar leadership role
  • Strong communication and interpersonal skills
  • Ability to lead and motivate a team
  • Knowledge of food safety and hygiene standards
  • Excellent problem-solving capabilities
  • Passion for customer service and hospitality
  • Basic financial and inventory management skills

Job Duties

  • Overseeing restaurant operations execution and management of staff
  • Demonstrating a strong commitment to hospitality and guest satisfaction
  • Managing staff scheduling and training
  • Ensuring compliance with health and safety regulations
  • Maintaining inventory levels and coordinating supply orders
  • Handling customer feedback and resolving issues promptly
  • Monitoring restaurant cleanliness and overall appearance

Job Criteria

Experience

Mid Level (3-7 years)


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