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Restaurant Manager - Franchise

Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and development opportunities

Job Description

Denny's is a renowned restaurant chain known for its welcoming atmosphere, comfort food, and commitment to excellent customer service. Operated by an independently owned and operated franchisee, this location brings all the beloved elements of the Denny's brand to the local community, delivering quality dining experiences that go beyond just serving meals. Denny's has built its reputation on creating an environment where guests feel valued and cared for from the moment they enter until the time they leave. They pride themselves on their dedication to hospitality, affordability, and a menu that satisfies a wide variety of tastes at any hour of the day. This restaurant operates in a fast-paced, customer-focused setting that emphasizes teamwork, attention to detail, and a passion for food and service.

The role of a Restaurant Manager at this Denny's franchise is pivotal to continuing their tradition of excellent guest experiences. This management position involves much more than overseeing daily restaurant operations; it requires a leader who is motivated by a passion for food and a genuine desire to serve others. As the face of the restaurant, the manager is responsible for ensuring that every aspect of the diner exceeds guest expectations. From managing employees and scheduling shifts to maintaining operational standards and fostering an inviting atmosphere, this position demands a proactive and hands-on approach. Successful candidates will demonstrate strong leadership, excellent communication skills, and the ability to drive sales while upholding the brand's commitment to hospitality and guest satisfaction.

As a Restaurant Manager at this Denny's franchise, you will be instrumental in maintaining high standards of food quality and cleanliness while fostering a positive work environment. The role includes supervising and motivating staff to deliver exceptional service, handling customer inquiries or concerns with professionalism, and implementing effective strategies to improve operational efficiency. In addition, the manager will be tasked with ensuring compliance with health and safety regulations, managing inventory, and supporting the franchisee to achieve business goals. This position offers an opportunity to work in a dynamic and respectful environment where your efforts have a direct impact on customer satisfaction and restaurant success. If you have a passion for hospitality and a desire to lead a team in a well-established brand, this career opportunity at Denny's provides a platform for growth and achievement.

Job Requirements

  • High school diploma or equivalent
  • Previous experience in restaurant management preferred
  • Ability to lead and motivate a team
  • Strong organizational skills
  • Availability to work flexible hours including weekends and holidays
  • Basic understanding of business and financial principles
  • Commitment to providing outstanding customer service

Job Qualifications

  • Experience in restaurant management or similar role
  • Strong leadership and communication skills
  • Ability to work in a fast-paced environment
  • Knowledge of food safety and health regulations
  • Excellent customer service skills
  • Ability to manage staff scheduling and training
  • Problem-solving and conflict resolution skills

Job Duties

  • Overseeing restaurant operations execution and management of staff
  • Demonstrating a strong commitment to hospitality and guest satisfaction
  • Ensuring high standards of food quality and cleanliness
  • Supervising and motivating staff to deliver exceptional service
  • Handling customer inquiries and resolving complaints professionally
  • Managing inventory and supplies
  • Ensuring compliance with health and safety regulations

Job Criteria

Experience

Mid Level (3-7 years)


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