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Restaurant Manager - Franchise

Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Career development opportunities
flexible schedule

Job Description

Denny's is a well-known dining establishment recognized across the United States for its welcoming environment and classic American comfort food. As a popular restaurant chain, Denny's caters to a wide variety of guests, offering a menu full of breakfast staples, lunch, and dinner options that appeal to individuals and families alike. This particular job posting is for a position at an independently owned and operated franchisee of Denny's, emphasizing the unique ownership structure where the franchisee oversees employment matters independently from Denny's, Inc. This distinction ensures local management retains the autonomy to implement policies suited to their specific location and community, while still benefiting from the strong branding and operational support of the Denny's franchise system.

The position available is for a Restaurant Manager, a critical role responsible for elevating the diner experience beyond just serving food. At Denny's, the focus is not only on great meals but also on creating a memorable hospitality experience for every guest. The Restaurant Manager plays a crucial role in shaping how guests feel from the moment they walk through the doors until their departure. This role demands both leadership and a genuine passion for food service, as the manager is tasked with overseeing the day-to-day restaurant operations and managing the restaurant staff effectively to ensure high standards of service and kitchen performance.

The Restaurant Manager oversees operational execution, involving everything from scheduling and staffing to maintaining food quality standards and guest satisfaction. This requires a hands-on approach to management as well as strategic thinking to solve problems quickly and maintain a positive, energized atmosphere in the restaurant environment. The ideal candidate is someone who demonstrates strong commitment to hospitality, always aiming to exceed customer expectations while fostering a team culture of respect, collaboration, and continuous improvement.

This opportunity offers candidates who have a passion for the food industry a chance to contribute to the success of a beloved brand while working in a dynamic, team-oriented setting. Prospective managers will be expected to embody the values of hospitality and excellent customer service that Denny's is known for, supporting an environment where all employees can thrive and guests feel genuinely welcomed. While this role involves overseeing various restaurant functions, candidates should also be prepared for flexibility, as working in the restaurant business often requires adapting to new challenges and fast-paced changes.

Employment with this franchisee also comes with a strong commitment to equal employment opportunity, ensuring an inclusive workplace free of discrimination based on age, race, gender, sexual orientation, disability, or any other protected status. This policy further demonstrates the franchisee's dedication to creating a respectful and supportive workplace that values diversity. Although the franchise operates independently from Denny's, Inc., employees benefit from the reputation and standards associated with the Denny's brand, making this a promising opportunity for those who want to grow their careers in restaurant management within a nationally recognized franchise system.

Job Requirements

  • High school diploma or equivalent
  • Experience in food service or restaurant industry
  • Ability to manage a team effectively
  • Strong commitment to guest satisfaction
  • Flexibility to work various shifts including weekends and holidays
  • Attention to detail and multitasking skills
  • Ability to comply with franchise and regulatory standards

Job Qualifications

  • Previous experience in restaurant management or supervisory roles
  • Strong leadership and interpersonal skills
  • Ability to work in a fast-paced environment
  • Excellent communication and organizational skills
  • Knowledge of health and safety regulations
  • Problem-solving and conflict resolution abilities
  • Passion for food and customer service

Job Duties

  • Overseeing restaurant operations execution and management of staff
  • Demonstrating a strong commitment to hospitality and guest satisfaction
  • Managing staff scheduling and training
  • Ensuring compliance with health and safety regulations
  • Monitoring food quality and customer service standards
  • Resolving customer complaints and feedback effectively
  • Coordinating with suppliers and inventory management

Job Criteria

Experience

Mid Level (3-7 years)


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