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Restaurant Manager - Franchise

Job Overview

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Benefits

competitive salary
flexible schedule
Employee Discounts
Opportunities for advancement
supportive work environment
Training and development programs
Paid Time Off

Job Description

This job posting is for employment at an independently owned and operated franchise of Denny's, a well-recognized and established restaurant brand known for its commitment to quality, customer service, and a welcoming atmosphere. Denny's operates as a family-friendly diner serving a wide range of classic American meals around the clock. The franchise provides opportunities within a fast-paced, customer-focused environment where dedication to operational excellence and teamwork is paramount. As an independently operated franchise, this location maintains the core values and standards of the Denny's brand while tailoring its approach to meet the needs of its local community.

As a Restaurant Manager within this Denny's franchise, you will play a critical role in ensuring the smooth day-to-day operations of the restaurant. This is a challenging and dynamic position where no two days are the same, offering variety and leadership opportunities. Your primary goal will be to oversee all aspects of the restaurant's performance, including staffing, customer satisfaction, regulatory compliance, and overall operational efficiency. You will ensure that the restaurant is staffed adequately at all times to maintain high service standards and that employees are supported and motivated. Maintaining compliance with all laws, regulations, and health and safety guidelines will be crucial, reflecting the franchise's commitment to a safe and lawful working environment.

Your role will also involve fostering an enjoyable and positive atmosphere for both customers and employees, promoting a welcoming environment that encourages repeat business and team collaboration. With strong leadership skills, you will manage the restaurant team to deliver an exceptional dining experience while driving business results. Although this posting provides a general overview of responsibilities and requirements, it does not cover every aspect of the job, as managers in this setting often tackle various tasks that contribute to the restaurant's success. The employment terms, including hiring, discipline, and scheduling, are managed solely by the independent franchisee, making this a unique opportunity to work closely with a small business-oriented leadership style.

This employment opportunity is backed by Denny's brand reputation but is directly overseen by the franchisee, responsible for all employment decisions and policies. The franchisor does not involve themselves in hiring or employment practices. The franchise is an equal opportunity employer, committed to diversity and inclusion, ensuring equal employment options regardless of age, race, creed, gender identity, sexual orientation, disability, or other protected characteristics under applicable laws. As a Restaurant Manager, your leadership will effectively impact the day-to-day success and community presence of this independently operated Denny's franchise, contributing to a thriving and customer-friendly dining destination.

Job Requirements

  • Minimum high school diploma or equivalent
  • Prior experience in restaurant or hospitality management
  • Ability to work flexible hours including weekends and holidays
  • Strong organizational skills
  • Capability to manage multiple tasks simultaneously
  • Legal authorization to work

Job Qualifications

  • Previous restaurant management experience
  • Strong leadership and team management skills
  • Knowledge of health and safety regulations
  • Excellent communication and interpersonal abilities
  • Ability to work in a fast-paced environment
  • Customer service oriented
  • Problem-solving skills

Job Duties

  • Ensuring that the restaurant is fully and appropriately staffed at all times
  • Maintaining operational excellence so the restaurant runs efficiently and effectively
  • Ensuring compliance with all laws, regulations, and guidelines
  • Creating a restaurant atmosphere that patrons and employees enjoy
  • Managing employee performance and providing leadership
  • Overseeing scheduling and staffing decisions
  • Handling customer service issues as they arise

Job Criteria

Experience

Mid Level (3-7 years)


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