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Restaurant Manager - Franchise

Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Career development opportunities
flexible scheduling

Job Description

Denny's is a well-established, independently owned and operated franchisee restaurant brand known for its commitment to providing hearty meals and exceptional customer service. With a reputation as a family-friendly diner that operates around the clock, Denny's offers a welcoming environment where guests can enjoy a variety of classic American dishes in a casual and comfortable setting. The restaurant places a strong emphasis on hospitality, understanding that it’s not just about the food, but about creating memorable dining experiences for every guest. As part of a larger national network, this franchise benefits from the Denny's brand recognition while maintaining its own unique operational style and community-centric approach.

The role of a Restaurant Manager within this Denny's franchise is pivotal to the success of the establishment. The Restaurant Manager is more than just a supervisor; they are the cornerstone of operations and guest experience. Their responsibilities extend beyond managing daily restaurant operations to embodying the spirit of the brand by fostering an environment where guests feel valued and cared for from the moment they enter until they leave. This management position requires a hands-on leader who can oversee staff, ensure operational excellence, and maintain high standards of hospitality. The Manager plays a critical role in hiring, training, and motivating the team to deliver outstanding service that aligns with Denny's core values.

Special attention is paid to hospitality and guest satisfaction, recognizing that these factors compel repeat business and enhanced reputation within the community. The Restaurant Manager ensures efficient execution of restaurant functions, adherence to health and safety regulations, and optimized scheduling and staffing to meet business demand. This position is a unique opportunity for individuals passionate about food service and guest relations to take on a leadership role in a dynamic and nationally recognized brand with a local independent ownership.

Job Requirements

  • High school diploma or equivalent
  • experience in restaurant management
  • ability to work flexible hours including nights and weekends
  • strong interpersonal skills
  • ability to lead and motivate a team
  • good organizational skills
  • customer-focused attitude

Job Qualifications

  • Previous restaurant management experience
  • strong leadership skills
  • excellent communication abilities
  • commitment to customer service
  • knowledge of food safety standards
  • ability to manage a diverse team
  • problem-solving skills

Job Duties

  • Overseeing restaurant operations execution
  • management of staff
  • demonstrating strong commitment to hospitality and guest satisfaction
  • ensuring compliance with health and safety regulations
  • maintaining efficient scheduling and staffing
  • hiring and training employees
  • resolving customer issues promptly

Job Criteria

Experience

Mid Level (3-7 years)


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