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Restaurant Manager - Franchise

Job Overview

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Benefits

Paid Time Off
Employee Discounts
flexible schedule
Opportunity for advancement
supportive work environment

Job Description

Denny's is a well-known and beloved restaurant brand that operates through independently owned and operated franchise locations. As a staple in the casual dining industry, Denny's prides itself on creating an inviting atmosphere where guests can enjoy classic American comfort food at any time of the day or night. The restaurant has built a reputation for its commitment to hospitality, quality food, and accommodating service, attracting a loyal customer base and new visitors alike. Each franchisee operates with a degree of independence, allowing for a personalized approach to management and guest experiences while upholding the core values of the Denny's brand. This particular job posting is for a Restaurant Manager position at one of these independently owned Denny's franchise locations. The Restaurant Manager role at Denny's is a dynamic and vital position that goes beyond simply managing day-to-day operations. It is about shaping an exceptional dining experience for every guest who walks through the doors. This means not only ensuring that meals are served on time and up to quality standards but also overseeing how guests feel during their visit—from the welcoming atmosphere as they enter to their satisfaction when leaving.

As the leader of the restaurant team, the Restaurant Manager is responsible for executing operational strategies that ensure efficiency, consistency, and excellence. This includes managing and motivating staff, fostering a teamwork-driven environment, and upholding strict compliance with health and safety regulations. A strong commitment to hospitality is essential, as is the ability to resolve any issues that may arise promptly and professionally. In this role, you will play a significant part in mentoring employees, facilitating their growth and development, and maintaining high guest satisfaction levels. The position also involves administrative duties related to staffing, scheduling, and overall restaurant performance. While employment matters such as hiring, firing, and scheduling are the sole responsibility of the independent franchisee, the Restaurant Manager plays a critical operational role in supporting those functions. Working as a Restaurant Manager at this independently owned Denny's gives you the opportunity to lead within a respected and recognizable brand while also shaping the unique culture and success of your specific location. If you have a passion for food, strong leadership skills, and a dedication to delivering memorable guest experiences, this role offers a promising career path in the restaurant industry. Additionally, Denny's is committed to providing equal employment opportunities to all individuals, ensuring a diverse and inclusive workplace environment.

Job Requirements

  • High school diploma or equivalent
  • Prior experience in restaurant management or a similar role
  • Strong leadership and team management skills
  • Excellent communication abilities
  • Passion for hospitality and guest service
  • Knowledge of health and safety regulations
  • Ability to work flexible hours including weekends and holidays

Job Qualifications

  • Previous experience in restaurant management or leadership roles
  • Strong communication and interpersonal skills
  • Ability to manage and motivate a diverse team
  • Knowledge of food safety and sanitation regulations
  • Excellent problem-solving and conflict resolution abilities
  • Commitment to providing excellent customer service
  • High school diploma or equivalent

Job Duties

  • Overseeing restaurant operations execution and management of staff
  • Demonstrating a strong commitment to hospitality and guest satisfaction
  • Ensuring compliance with health and safety standards
  • Managing staffing, scheduling, and employee development
  • Handling guest complaints and resolving issues promptly
  • Maintaining quality control and consistency of food and service
  • Supporting administrative responsibilities assigned by the franchisee

Job Criteria

Experience

Mid Level (3-7 years)


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