Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $69,000.00 - $80,000.00
Benefits
competitive pay
Medical insurance
Dental Insurance
Vision Insurance
401(k) match
Company-paid Life Insurance
Career growth opportunities
professional development reimbursement program
Employee Referral Program
safety and compliance incentives
Free food with monthly meal card allowances
Paid vacation time
Paid sick leave in eligible states
Financial well-being programs through credit union benefits
partner perks with discounts on theme parks, travel, apparel, sports tickets
Job Description
Xperience Restaurant Group (XRG) is a well-established hospitality company known for its strong commitment to delivering extraordinary dining experiences. With a foundational belief in passion and excellence, XRG has cultivated a unique culture that emphasizes not merely serving food but creating unforgettable moments for every guest. Recognized as a Certified Top Workplace for five consecutive years, Xperience Restaurant Group offers a competitive and supportive environment where team members are valued and encouraged to grow their careers. The company is dedicated to providing comprehensive benefits including medical, dental, vision insurance, retirement savings plans through 401(k) matching, company-paid life insurance, and professional... Show More
Job Requirements
- High school diploma or equivalent
- valid driver's license
- 21 or older
- legal eligibility to work in the United States
- minimum two years of related experience
- ability to possess necessary state work cards if required
- proficiency in MS Office and relevant restaurant management software
- strong knowledge of budgeting and labor laws
- effective communication skills
- physically able to meet the demands of the job including lifting up to 50 lbs
- able to work varied shifts including nights, weekends, and holidays
Job Qualifications
- High school diploma or equivalent required
- bachelor's degree preferred
- proof of eligibility to work in the United States
- valid driver's license
- 21+ years of age
- possession of or the ability to possess all state required work cards
- minimum of two (2) years related experience
- proficient in Windows MS Office, Open Table, Outlook
- knowledge of profitability analysis and budgeting, cost of sales, payroll management, purchasing, receiving, inventories and cost controls
- knowledge of state and local laws as it applies to liquor, labor, and health code regulations
- experience with POS systems and back office reporting systems
- familiarity with beer and spirits
- proper lifting techniques
- guest relations
- sanitation and safety
- safe alcohol service
- full service restaurant operations
- ability to communicate effectively and assertively in the English language, both verbally and in writing with staff, clients, and the public
Job Duties
- Coach, develop, and lead by example
- ensure staff is properly equipped with the tools to complete their tasks
- touch tables ensuring guest satisfaction
- recognize and cultivate regular guests and repeat business
- create an environment of trust and mutual respect
- maintain highest standards of food and beverage quality, guest service, cost control, and consistency of service
- manage staffing levels and controllable costs ensuring they are in line with budget
- ensure that private events, catering, and banquets are successfully executed
- adhere to company's cash handling procedures
- ensure that all equipment is kept clean and in excellent working condition
- complete nightly logs and manager reports
- responsible for complete life cycle of all team members to include hiring, training, coaching/counseling, skill development and terminations
- provide guests with accurate and thorough information regarding menu items, pricing, and allergen information
- respond to guest concerns/complaints and correct errors or resolve complaints while maintaining a positive attitude
- possess complete understanding of the employee handbook and adhere to the regulations contained within it
- comply with all safety and health department procedures and all state and federal liquor laws
- maintain company safety and sanitation standards
- ensure complete and proper check out procedures
- assist and/or complete additional tasks as assigned
Job Location
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