
Job Overview
Employment Type
Full-time
Compensation
Salary
Range $70,000.00 - $75,000.00
Work Schedule
Rotating Shifts
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Career development opportunities
team-oriented culture
Job Description
Chili's Grill & Bar, founded in Dallas, Texas in 1975, has grown to become a prominent name in the casual dining industry. Known for its iconic Big Mouth burgers, house-smoked ribs, sizzling fajitas, and handcrafted margaritas, Chili's prides itself on delivering a memorable dining experience enriched by a culture of hospitality, service, and community involvement. With a legacy rooted in quality and a commitment to excellence, Chili's continues to be a beloved dining destination for guests seeking flavorful dishes paired with a welcoming atmosphere. The company is dedicated not only to serving great food but also to fostering a vibrant culture where both guests and team members feel valued and connected. Chili's is well-regarded for its fun and energetic work environment where teamwork and individual contributions are equally celebrated. The company emphasizes the importance of leadership, accountability, and open communication to maintain its standards and continue delivering outstanding experiences.
The Manager role at Chili's is a dynamic leadership position that combines a passion for people with strong business acumen. Managers are the cornerstone of the restaurant's success, responsible for creating an inviting atmosphere that ensures every guest feels special. They lead by example, inspiring their team members to uphold high operational and quality standards while fostering an environment of accountability, transparency, and mutual respect. This role demands a leader who is not only motivated to achieve top business results but also committed to developing their team and enhancing guest satisfaction. Managers at Chili's are expected to manage fast-paced shifts with energy and enthusiasm, handle operational responsibilities including cost control, quality assurance, and food safety, and actively engage with the local community to drive guest relationships. Hiring, training, retaining, and developing team members are central to the role, ensuring the team is equipped and empowered to take on greater responsibilities. The position embodies Chili's core cultural beliefs such as Every Guest Counts, Food Perfection, Be Accountable, and Play Restaurant, emphasizing both the heart and mind in leadership. Working at Chili's offers a chance to be part of a storied brand that values fun, teamwork, and dedication to hospitality in equal measure.
The Manager role at Chili's is a dynamic leadership position that combines a passion for people with strong business acumen. Managers are the cornerstone of the restaurant's success, responsible for creating an inviting atmosphere that ensures every guest feels special. They lead by example, inspiring their team members to uphold high operational and quality standards while fostering an environment of accountability, transparency, and mutual respect. This role demands a leader who is not only motivated to achieve top business results but also committed to developing their team and enhancing guest satisfaction. Managers at Chili's are expected to manage fast-paced shifts with energy and enthusiasm, handle operational responsibilities including cost control, quality assurance, and food safety, and actively engage with the local community to drive guest relationships. Hiring, training, retaining, and developing team members are central to the role, ensuring the team is equipped and empowered to take on greater responsibilities. The position embodies Chili's core cultural beliefs such as Every Guest Counts, Food Perfection, Be Accountable, and Play Restaurant, emphasizing both the heart and mind in leadership. Working at Chili's offers a chance to be part of a storied brand that values fun, teamwork, and dedication to hospitality in equal measure.
Job Requirements
- High school diploma or equivalent
- previous experience in retail or restaurant management preferred
- dependable team player
- able to work in a fast-paced environment
- great multitasking skills
- ability to lead and inspire a team
- strong problem-solving skills
- effective communication abilities
Job Qualifications
- Proven leadership skills in a fast-paced environment
- experience in managing teams and driving operational excellence
- strong communication and interpersonal skills
- ability to foster teamwork and open dialogue
- capable of managing business costs effectively
- knowledge of food safety and handling procedures
- commitment to delivering excellent guest service
- ability to motivate and develop team members
- adaptability to work in a dynamic, fun, and high-energy environment
Job Duties
- Ensure a great guest experience
- role model and hold team members accountable to operational and quality standards
- identify root cause of issues while being self-reflective and holding yourself accountable first, showing vulnerability and transparency
- foster open communication between team members and management
- influence team member behaviors by championing change and restaurant initiatives
- lead with heart and mind
- drive business results by utilizing Chili's systems to effectively control costs
- follow operational systems, such as our manager timeline and performing quality line checks
- hire, train, retain, and develop team members to take on larger roles
- drive guest engagement within the four walls of the restaurant while developing relationships within the community
- understand and practice safe food handling procedures
- communicate and embody Chili's culture and cultural beliefs: Every Guest Counts, Food Perfection, Be Accountable, Play Restaurant
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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