Job Overview
Employment Type
Full-time
Work Schedule
Rotating Shifts
Benefits
Health Insurance
Paid Time Off
Employee Discounts
401(k) retirement plan
flexible scheduling
Employee assistance program
Training and Development
Job Description
Chili's is a renowned casual dining restaurant chain founded in Dallas, Texas, in 1975. Known for its vibrant and welcoming atmosphere, Chili's has become a staple in the industry, famous for its Big Mouth burgers, house smoked ribs, sizzling fajitas, and hand-shaken margaritas. The company prides itself on a culture of fun, hospitality, and community engagement, making it a favorite destination for guests seeking both quality food and memorable dining experiences. Chili's emphasizes teamwork, accountability, and a spirited approach to customer service, which has helped solidify its legacy as a leader in casual dining. The restaurant chain is deeply committed to delivering excellent service, fostering inclusive team environments, and giving back to the community. With a dynamic and fast-paced work culture, Chili's offers career growth opportunities for those enthusiastic about hospitality and guest satisfaction.
The Manager role at Chili's is designed for individuals passionate about hospitality and leadership in a lively restaurant setting. As a Chili's Manager, you will be the heart of the guest experience, driving the team to deliver exceptional service while ensuring operational excellence. This role involves overseeing daily restaurant activities, motivating team members, and maintaining quality standards. You will serve as a role model by holding team members accountable and fostering open communication to create a positive atmosphere. Effective Managers use Chili's systems to control costs, manage resources, and optimize performance. Your leadership will include hiring, training, and developing team members to thrive and take on larger roles within the company. The position requires a balance of heart and mind, encouraging vulnerability and transparency while championing restaurant initiatives and change.
Your duties will encompass ensuring guest satisfaction, maintaining food safety and quality standards, and embodying Chili's cultural beliefs such as "Every Guest Counts," "Food Perfection," and "Be Accountable." You'll also be integral in promoting team engagement and relationship-building within the local community. This role is not only about operational success but also about creating an inviting, fun environment where both guests and team members feel valued and motivated. If you thrive in fast-paced environments and enjoy multitasking, this leadership position offers a rewarding opportunity to grow your career within a recognized brand known for its commitment to quality and culture.
The Manager role at Chili's is designed for individuals passionate about hospitality and leadership in a lively restaurant setting. As a Chili's Manager, you will be the heart of the guest experience, driving the team to deliver exceptional service while ensuring operational excellence. This role involves overseeing daily restaurant activities, motivating team members, and maintaining quality standards. You will serve as a role model by holding team members accountable and fostering open communication to create a positive atmosphere. Effective Managers use Chili's systems to control costs, manage resources, and optimize performance. Your leadership will include hiring, training, and developing team members to thrive and take on larger roles within the company. The position requires a balance of heart and mind, encouraging vulnerability and transparency while championing restaurant initiatives and change.
Your duties will encompass ensuring guest satisfaction, maintaining food safety and quality standards, and embodying Chili's cultural beliefs such as "Every Guest Counts," "Food Perfection," and "Be Accountable." You'll also be integral in promoting team engagement and relationship-building within the local community. This role is not only about operational success but also about creating an inviting, fun environment where both guests and team members feel valued and motivated. If you thrive in fast-paced environments and enjoy multitasking, this leadership position offers a rewarding opportunity to grow your career within a recognized brand known for its commitment to quality and culture.
Job Requirements
- High school diploma or equivalent
- Previous experience in restaurant or hospitality management preferred
- Availability to work flexible hours, including nights, weekends, and holidays
- Ability to work in a fast-paced environment
- Strong leadership and communication skills
- Knowledge of safe food handling procedures
- Dependable and team-oriented attitude
Job Qualifications
- Proven leadership or management experience in a restaurant or hospitality environment
- Strong interpersonal and communication skills
- Ability to multitask in a fast-paced environment
- Familiarity with food safety regulations and operational standards
- Experience in team building and staff development
- Commitment to high-quality guest service
- Problem-solving skills and accountability mindset
Job Duties
- Ensure a great guest experience
- Role model and hold team members accountable to operational and quality standards
- Identify root cause of issues while being self-reflective and holding yourself accountable first, showing vulnerability and transparency
- Foster open communication between team members and management
- Influence team member behaviors by championing change and restaurant initiatives
- Lead with heart and mind
- Drive business results by utilizing Chili's systems to effectively control costs
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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