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Restaurant Manager - Chili's - Rockwall, TX

Job Overview

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Employment Type

Full-time
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Work Schedule

Day Shifts
Night Shifts

Job Description

Chili's Grill & Bar, located at 685 E Interstate 30, Rockwall, TX 75087, is a prominent establishment in the casual dining sector known for its rich history and commitment to quality dining experiences. Founded in Dallas, Texas, in 1975, Chili's has grown to become a household name recognized for its Big Mouth burgers, house-smoked ribs, full-on fajitas, and hand-shaken margaritas. The restaurant prides itself on a culture of hospitality and fun, where teamwork and guest satisfaction are paramount. With decades of experience in the hospitality industry, Chili's has cultivated a vibrant community and a dynamic work environment that fosters growth and camaraderie among its team members. This strong heritage and culture make it a sought-after place for employment in the food service industry, emphasizing not only operational excellence but also a warm, inviting atmosphere for both guests and employees alike.

The Manager role at Chili's is pivotal to the successful operation of the restaurant. Managers are expected to embody the spirit of hospitality, serving as the essential link between guests and the team. A Chili's Manager is not just a supervisor but a leader who is passionate about connecting with both team members and guests to create memorable dining experiences. The position demands a balance of leadership, accountability, and interpersonal skills, as managers are tasked with driving business results while maintaining a fun and engaging work environment. This role involves overseeing daily operations, ensuring that all guests leave satisfied, holding the team to high operational and quality standards, and nurturing open communication between team members and management. The ideal candidate thrives in a fast-paced environment, possesses excellent multitasking abilities, and takes pride in fostering a culture where every guest feels valued.

Chili's Managers lead by example, demonstrating vulnerability, transparency, and accountability. They take ownership of issues by identifying root causes and actively participating in their resolution. By championing restaurant initiatives and embracing change, they influence positive behavior and motivate their teams to excel. Managers are also responsible for managing costs effectively through Chili's systems, conducting quality line checks, training and developing team members for advancement, and building strong community relationships to enhance guest engagement. Communication plays a vital role in this position, as managers must consistently embody and promote Chili's cultural beliefs: Every Guest Counts, Food Perfection, Be Accountable, and Play Restaurant. These principles guide their decision-making and ensure the restaurant maintains its high standards of service and operational efficiency.

For professionals who are dependable team players and thrive in high-energy, fast-paced settings, this management position offers a rewarding opportunity to grow within a well-established brand. The role nurtures not only professional development but also personal growth by encouraging managers to lead with both heart and mind, ensuring a work environment that values both results and relationships. Joining Chili's as a Manager means becoming part of a legacy dedicated to hospitality, quality, and community engagement, where every team member's contribution is recognized and success is celebrated together.

Job Requirements

  • High school diploma or equivalent
  • Previous management experience preferred
  • Ability to work in a fast-paced environment
  • Strong communication skills
  • Dependable team player
  • Multitasking ability
  • Commitment to food safety standards

Job Qualifications

  • High school diploma or equivalent
  • Previous management or leadership experience in a restaurant or hospitality environment preferred
  • Strong interpersonal and communication skills
  • Ability to multitask and work effectively in a fast-paced environment
  • Demonstrated ability to lead and develop a team
  • Knowledge of food safety and handling procedures
  • Proficiency with restaurant financial and operational systems

Job Duties

  • Ensure a great guest experience
  • Role model and hold team members accountable to operational and quality standards
  • Identify root cause of issues while being self-reflective and holding yourself accountable first, showing vulnerability and transparency
  • Foster open communication between team members and management
  • Influence team member behaviors by championing change and restaurant initiatives
  • Lead with heart and mind
  • Drive business results by utilizing Chili's systems to effectively control costs

Job Criteria

Experience

Mid Level (3-7 years)


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