Job Overview
Employment Type
Full-time
Work Schedule
Rotating Shifts
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
401(k)
Career development opportunities
Team-oriented work environment
Job Description
Chili's Grill & Bar, founded in Dallas, Texas, in 1975, is a well-known casual dining restaurant chain famous for its Big Mouth burgers, house smoked ribs, fajitas, and hand-shaken margaritas. With decades of experience in the hospitality industry, Chili's has built a reputation for delivering high-quality food and exceptional guest experiences. The brand is deeply committed to fostering a positive culture of fun, teamwork, and community involvement. Chili's places a strong emphasis on service and hospitality, ensuring every guest feels valued and welcomed every time they visit. Known for its warm, engaging atmosphere, Chili's offers a workplace that encourages growth, creativity, and excellence in the fast casual dining sector.
The role of a Manager at Chili's is crucial to maintaining the restaurant's high standards and ensuring smooth operations. Managers are not only responsible for leading the team but also for creating an environment where team members and guests feel special. They are passionate about connecting with both staff and customers, fostering a win-together atmosphere where teamwork is rewarded, and efforts beyond the ordinary are acknowledged and celebrated. This management position demands a balance of leadership skills, operational knowledge, and a genuine passion for hospitality.
Managers at Chili's play a vital role in driving business success by leading energetic and engaging shifts, consistently exceeding guest expectations, and managing financial responsibilities effectively. Their responsibilities include enforcing operational and quality standards, promoting team accountability, and cultivating open communication channels between team members and management. Self-awareness and accountability are core components of their leadership style, as managers are expected to identify root causes of issues and demonstrate vulnerability and transparency.
The position requires utilizing Chili's specific operational systems such as the Manager Timeline and performing quality line checks to maintain high standards. An important part of the role is talent development, which includes hiring, training, retaining, and preparing team members for advancement. Managers also engage with the local community to build relationships and drive guest engagement within the restaurant. Compliance with safe food handling practices is essential to uphold Chili's commitment to quality and safety.
The ideal manager leads with both heart and mind, championing change and motivating their team to embrace new initiatives. They embody Chili's cultural beliefs, which prioritize every guest's importance, food perfection, accountability, and a playful, restaurant-focused spirit. This role suits dependable, fast-paced team players who excel at multitasking and thrive in dynamic environments. If you are passionate about hospitality, enjoy leadership challenges, and want to be part of a vibrant restaurant culture that values fun as much as hard work, a management career at Chili's offers an exciting and rewarding opportunity.
The role of a Manager at Chili's is crucial to maintaining the restaurant's high standards and ensuring smooth operations. Managers are not only responsible for leading the team but also for creating an environment where team members and guests feel special. They are passionate about connecting with both staff and customers, fostering a win-together atmosphere where teamwork is rewarded, and efforts beyond the ordinary are acknowledged and celebrated. This management position demands a balance of leadership skills, operational knowledge, and a genuine passion for hospitality.
Managers at Chili's play a vital role in driving business success by leading energetic and engaging shifts, consistently exceeding guest expectations, and managing financial responsibilities effectively. Their responsibilities include enforcing operational and quality standards, promoting team accountability, and cultivating open communication channels between team members and management. Self-awareness and accountability are core components of their leadership style, as managers are expected to identify root causes of issues and demonstrate vulnerability and transparency.
The position requires utilizing Chili's specific operational systems such as the Manager Timeline and performing quality line checks to maintain high standards. An important part of the role is talent development, which includes hiring, training, retaining, and preparing team members for advancement. Managers also engage with the local community to build relationships and drive guest engagement within the restaurant. Compliance with safe food handling practices is essential to uphold Chili's commitment to quality and safety.
The ideal manager leads with both heart and mind, championing change and motivating their team to embrace new initiatives. They embody Chili's cultural beliefs, which prioritize every guest's importance, food perfection, accountability, and a playful, restaurant-focused spirit. This role suits dependable, fast-paced team players who excel at multitasking and thrive in dynamic environments. If you are passionate about hospitality, enjoy leadership challenges, and want to be part of a vibrant restaurant culture that values fun as much as hard work, a management career at Chili's offers an exciting and rewarding opportunity.
Job Requirements
- high school diploma or equivalent
- prior management experience in restaurant or hospitality
- dependable and team-oriented
- excellent multitasking abilities
- willingness to work in a fast-paced environment
- strong accountability and self-reflection
- ability to foster open communication
- knowledge of safe food handling procedures
Job Qualifications
- experience in hospitality or restaurant management
- strong leadership and interpersonal skills
- ability to multitask in a fast-paced environment
- effective communication and conflict resolution skills
- understanding of food safety and operational standards
- proven track record of driving team performance and guest satisfaction
- commitment to company culture and values
Job Duties
- ensure a great guest experience
- role model and hold team members accountable to operational and quality standards
- identify root cause of issues while being self-reflective and holding yourself accountable first
- foster open communication between team members and management
- influence team member behaviors by championing change and restaurant initiatives
- lead with heart and mind
- drive business results by utilizing Chili's systems to effectively control costs
- follow operational systems such as manager timeline and performing quality line checks
- hire train retain and develop team members to take on larger roles
- drive guest engagement within the four walls of the restaurant while developing relationships within the community
- understand and practice safe food handling procedures
- communicate and embody Chili's culture and cultural beliefs every guest counts food perfection be accountable play restaurant
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
Your Profile Is Visible To Hiring Managers Across OysterLink.
We'll match you with best jobs
Get job offers faster
Search For More Opportunities:
How Candidates Get Hired Faster
Apply to 2–3 similar roles
Complete profile & get best matches
Check new opportunities daily
