Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
401(k) Plan
Employee Discounts
Career development opportunities
flexible scheduling
Job Description
Chili's is a renowned casual dining restaurant chain headquartered in Dallas, Texas. Established in 1975, Chili's has grown to become a beloved destination for guests seeking a vibrant dining experience featuring signature dishes like Big Mouth burgers, house-smoked ribs, fresh fajitas, and hand-shaken margaritas. With a deep commitment to hospitality, quality service, and community engagement, Chili's prides itself on delivering memorable guest experiences in a fun and inviting atmosphere. The company fosters a culture that values teamwork, integrity, and continuous improvement, making it an exceptional workplace for individuals passionate about the restaurant industry and hospitality business.
The role of a Chili's Manager in El Paso, TX, is vital to maintaining and enhancing the restaurant's renowned guest experience. Managers at Chili's are more than supervisors; they are leaders wired for hospitality. They act as the pivotal connection between Team Members and guests, ensuring that every interaction is welcoming, efficient, and exceeds expectations. Successful Chili's Managers thrive on building meaningful connections with their teams and customers, promoting a win-together culture that recognizes and celebrates collective achievements. The ideal Manager not only drives operational excellence by managing costs, overseeing quality standards, and upholding food safety protocols but also embodies the restaurant's cultural values with heart and mind.
The managerial role demands a hands-on leader willing to embrace transparency, accountability, and vulnerability to improve team dynamics and business outcomes. They must encourage open communication, inspire behavioral change, and foster development among Team Members by hiring, training, and mentoring them for growth within the company. By leveraging Chili's operational systems, such as Manager Timelines and quality Line Checks, Managers ensure the smooth and effective running of daily restaurant activities. This leadership position also involves actively engaging guests inside the restaurant and within the community, creating a welcoming environment that aligns with Chili's core beliefs: Every Guest Counts, Food Perfection, Be Accountable, and Play Restaurant.
Working as a Chili's Manager offers an exciting opportunity to be part of a fast-paced, energetic environment where dedication to quality service and a passion for hospitality converge. The role requires multitasking capabilities, dependability as a team player, and the ability to adapt swiftly to dynamic situations. If you are driven by delivering exceptional dining experiences, leading with empathy, and achieving outstanding business results, this managerial position at Chili's in El Paso presents a career path filled with growth, recognition, and the chance to make a meaningful impact in a beloved restaurant brand.
The role of a Chili's Manager in El Paso, TX, is vital to maintaining and enhancing the restaurant's renowned guest experience. Managers at Chili's are more than supervisors; they are leaders wired for hospitality. They act as the pivotal connection between Team Members and guests, ensuring that every interaction is welcoming, efficient, and exceeds expectations. Successful Chili's Managers thrive on building meaningful connections with their teams and customers, promoting a win-together culture that recognizes and celebrates collective achievements. The ideal Manager not only drives operational excellence by managing costs, overseeing quality standards, and upholding food safety protocols but also embodies the restaurant's cultural values with heart and mind.
The managerial role demands a hands-on leader willing to embrace transparency, accountability, and vulnerability to improve team dynamics and business outcomes. They must encourage open communication, inspire behavioral change, and foster development among Team Members by hiring, training, and mentoring them for growth within the company. By leveraging Chili's operational systems, such as Manager Timelines and quality Line Checks, Managers ensure the smooth and effective running of daily restaurant activities. This leadership position also involves actively engaging guests inside the restaurant and within the community, creating a welcoming environment that aligns with Chili's core beliefs: Every Guest Counts, Food Perfection, Be Accountable, and Play Restaurant.
Working as a Chili's Manager offers an exciting opportunity to be part of a fast-paced, energetic environment where dedication to quality service and a passion for hospitality converge. The role requires multitasking capabilities, dependability as a team player, and the ability to adapt swiftly to dynamic situations. If you are driven by delivering exceptional dining experiences, leading with empathy, and achieving outstanding business results, this managerial position at Chili's in El Paso presents a career path filled with growth, recognition, and the chance to make a meaningful impact in a beloved restaurant brand.
Job Requirements
- High school diploma or equivalent
- Minimum 2 years of experience in restaurant management or related hospitality role
- Ability to lead and motivate a team
- Strong problem-solving skills and accountability
- Excellent communication skills
- Knowledge of safe food handling procedures
- Availability to work flexible hours including evenings, weekends, and holidays
Job Qualifications
- High school diploma or equivalent
- Previous restaurant or hospitality management experience preferred
- Strong leadership and interpersonal skills
- Ability to work in a fast-paced environment
- Excellent multitasking and organizational skills
- Knowledge of food safety and quality standards
- Effective communication and team-building abilities
Job Duties
- Ensure a great guest experience
- Role model and hold team members accountable to operational and quality standards
- Identify root cause of issues while being self-reflective and holding yourself accountable first, showing vulnerability and transparency
- Foster open communication between team members and management
- Influence team member behaviors by championing change and restaurant initiatives
- Lead with heart and mind
- Drive business results by utilizing Chili's systems to effectively control costs
- Follow operational systems, such as our manager timeline and performing quality line checks
- Hire, train, retain, and develop team members to take on larger roles
- Drive guest engagement within the four walls of the restaurant while developing relationships within the community
- Understand and practice safe food handling procedures
- Communicate and embody Chili's culture and cultural beliefs: Every Guest Counts, Food Perfection, Be Accountable, Play Restaurant
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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