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Restaurant Manager - Chili's - El Paso, TX

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $40,700.00 - $57,400.00
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Work Schedule

Rotating Shifts
Day Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
retirement plans
Career development opportunities
Team-oriented environment

Job Description

Chili's is a renowned casual dining restaurant chain that originated in Dallas, Texas in 1975. With a strong reputation for delivering iconic menu items such as Big Mouth burgers, house smoked ribs, sizzling fajitas, and hand shaken margaritas, Chili's has earned a significant place in the casual dining industry. Beyond its flavorful menu, Chili's is deeply rooted in a culture of hospitality, service, and community involvement. The company is dedicated to creating memorable guest experiences by blending quality food, exceptional service, and a welcoming environment. Chili's commitment to giving back and fostering a culture of inclusivity and teamwork has made it a preferred destination for diners seeking both comfort and excitement.

The Manager role at Chili's is crafted for individuals wired for hospitality and passionate about people. They thrive in a people-centric business and understand the value of making guests and team members feel special. Chili's Managers are not just supervisors but inspire and connect with their team, fostering a win-together atmosphere where teamwork and dedication are celebrated. These leaders manage high-energy shifts with enthusiasm while ensuring that guests receive exceptional service and that business objectives are met. During every shift, Managers serve as the critical link driving the entire operation smoothly — from maintaining quality standards and financial responsibility to recruiting and developing team members. The role rewards those who balance a passion for top business results with the ability to inject fun into their workday, embracing Chili's unique culture and values.

As a Chili's Manager, you will oversee all aspects of hospitality delivery, ensuring every guest feels valued and every experience meets the brand's high standards. You will engage with team members by role modeling operational excellence and holding everyone accountable while also being open and self-reflective to foster trust and transparency. With a leadership approach grounded in heart and mind, you will champion change, influence behavior, and drive initiatives that propel the restaurant forward. This management position requires a keen focus on controlling costs, adhering to operational systems, and consistently performing quality line checks. Additional responsibilities include hiring and training team members, encouraging their growth and readiness for advanced roles, and maintaining a safe and compliant food handling environment.

The ideal candidate for this role is a dependable team player who thrives in fast-paced environments and demonstrates excellent multitasking abilities. This role is perfect for someone motivated by connection—both with guests and their team—and willing to lead with integrity in a dynamic, hospitality-driven setting. By embodying Chili's culture and values, including accountability, guest focus, and a playful spirit, you will contribute to an exciting and successful workplace where every guest counts and food perfection is pursued relentlessly. This opportunity offers a rewarding path for hospitality professionals dedicated to making a difference one guest at a time.

Job Requirements

  • High school diploma or equivalent
  • Previous experience managing or supervising a team
  • Strong leadership and communication skills
  • Ability to work in a fast-paced environment
  • Excellent multitasking and organizational abilities
  • Basic knowledge of food safety and hygiene practices
  • Willingness to learn and adapt to company policies and systems

Job Qualifications

  • High school diploma or equivalent
  • Proven leadership or management experience in the hospitality or restaurant industry
  • Strong communication and interpersonal skills
  • Ability to multitask and work efficiently in a fast-paced environment
  • Basic knowledge of food safety and handling procedures
  • Demonstrated ability to drive team performance and achieve business results
  • Commitment to fostering a culture of accountability and teamwork

Job Duties

  • Ensure a great guest experience
  • Role model and hold team members accountable to operational and quality standards
  • Identify root cause of issues while being self-reflective and holding yourself accountable first, showing vulnerability and transparency
  • Foster open communication between team members and management
  • Influence team member behaviors by championing change and restaurant initiatives
  • Lead with heart and mind
  • Drive business results by utilizing Chili's systems to effectively control costs
  • Follow operational systems, such as our Manager Timeline and performing quality line checks
  • Hire, train, retain, and develop team members to take on larger roles
  • Drive guest engagement within the four walls of the restaurant while developing relationships within the community
  • Understand and practice safe food handling procedures
  • Communicate and embody Chili's culture and Cultural Beliefs: Every Guest Counts, Food Perfection, Be Accountable, Play Restaurant

Job Criteria

Experience

Mid Level (3-7 years)


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