Job Overview
Employment Type
Full-time
Work Schedule
Rotating Shifts
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
401(k) Plan
Training and development opportunities
Employee assistance program
Job Description
Chili's is a renowned leader in the casual dining industry, originating from Dallas, Texas in 1975. Known for its iconic menu featuring Big Mouth burgers, house smoked ribs, sizzling fajitas, and refreshing hand-shaken margaritas, Chili's has established itself as the go-to place for guests seeking a relaxed yet vibrant dining experience. The brand prides itself on its rich legacy of hospitality, service excellence, and community engagement, striving to deliver the best experience to every guest, every day. With decades of experience, Chili's continues to foster a welcoming atmosphere where both guests and team members feel valued and appreciated. The company's culture is centered on fun, teamwork, and a shared commitment to quality and accountability, creating an environment where employees can thrive and guests feel special.
The Manager role at Chili's is pivotal in maintaining the restaurant's high standards and dynamic culture. Managers at Chili's are not just leaders; they are hospitality advocates wired for success in the people business. This position involves connecting deeply with both team members and guests to ensure an outstanding dining experience. Chili's Managers are known for their passion, energy, and ability to inspire teamwork and accountability. They are responsible for leading their teams through fast-paced, high-energy shifts while ensuring operational and quality standards are consistently met. This role demands a highly motivated individual who is eager to drive business results, manage costs effectively using Chili's systems, and cultivate a positive, results-oriented environment.
In addition to operational excellence, Managers at Chili's play a crucial role in fostering open communication and trust within their teams. They are expected to handle challenges with self-reflection, accountability, transparency, and vulnerability, setting a strong example for others. Leadership at Chili's goes beyond managing—it's about influencing behaviors, championing change, and embedding the company's cultural beliefs such as valuing every guest, striving for food perfection, being accountable, and embracing the restaurant spirit. Hiring, training, retaining, and developing team members to grow into larger roles is a significant part of the role, ensuring that the team remains skilled and motivated.
Furthermore, Chili's Managers are tasked with community engagement, enhancing guest relationships within the restaurant and the broader local community. Safety and quality also remain top priorities, with Managers ensuring adherence to safe food handling procedures and executing quality line checks regularly. This opportunity is perfect for dependable team players who thrive in fast-paced environments and who have strong multitasking skills. Joining Chili's as a Manager means becoming part of a culture that balances serious business goals with a commitment to fun and celebration of individual and team success. The employment type and salary specifics are typically addressed during the recruitment process, reflecting Chili's competitive standards in the hospitality industry.
The Manager role at Chili's is pivotal in maintaining the restaurant's high standards and dynamic culture. Managers at Chili's are not just leaders; they are hospitality advocates wired for success in the people business. This position involves connecting deeply with both team members and guests to ensure an outstanding dining experience. Chili's Managers are known for their passion, energy, and ability to inspire teamwork and accountability. They are responsible for leading their teams through fast-paced, high-energy shifts while ensuring operational and quality standards are consistently met. This role demands a highly motivated individual who is eager to drive business results, manage costs effectively using Chili's systems, and cultivate a positive, results-oriented environment.
In addition to operational excellence, Managers at Chili's play a crucial role in fostering open communication and trust within their teams. They are expected to handle challenges with self-reflection, accountability, transparency, and vulnerability, setting a strong example for others. Leadership at Chili's goes beyond managing—it's about influencing behaviors, championing change, and embedding the company's cultural beliefs such as valuing every guest, striving for food perfection, being accountable, and embracing the restaurant spirit. Hiring, training, retaining, and developing team members to grow into larger roles is a significant part of the role, ensuring that the team remains skilled and motivated.
Furthermore, Chili's Managers are tasked with community engagement, enhancing guest relationships within the restaurant and the broader local community. Safety and quality also remain top priorities, with Managers ensuring adherence to safe food handling procedures and executing quality line checks regularly. This opportunity is perfect for dependable team players who thrive in fast-paced environments and who have strong multitasking skills. Joining Chili's as a Manager means becoming part of a culture that balances serious business goals with a commitment to fun and celebration of individual and team success. The employment type and salary specifics are typically addressed during the recruitment process, reflecting Chili's competitive standards in the hospitality industry.
Job Requirements
- High school diploma or equivalent
- prior experience in restaurant management or supervisory role
- excellent interpersonal and multitasking abilities
- dependable team player
- preference for work in fast-paced environments
- strong organizational skills
- ability to lead and inspire a team
Job Qualifications
- Hospitality or restaurant management experience preferred
- strong leadership and communication skills
- proven ability to manage a team in a fast-paced environment
- knowledge of food safety and operational procedures
- skills in conflict resolution and problem solving
- ability to motivate and develop team members
- commitment to delivering exceptional guest service
- familiarity with business cost control systems
Job Duties
- Ensure a great guest experience
- role model and hold team members accountable to operational and quality standards
- identify root cause of issues while being self-reflective and holding yourself accountable first, showing vulnerability and transparency
- foster open communication between team members and management
- influence team member behaviors by championing change and restaurant initiatives
- lead with heart and mind
- drive business results by utilizing Chili's systems to effectively control costs
- follow operational systems, such as our Manager Timeline and performing quality Line Checks
- hire, train, retain, and develop team members to take on larger roles
- drive guest engagement within the four walls of the restaurant while developing relationships within the community
- understand and practice safe food handling procedures
- communicate and embody Chili's culture and cultural beliefs: Every Guest Counts, Food Perfection, Be Accountable, Play Restaurant
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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