Job Overview
Employment Type
Full-time
Work Schedule
Rotating Shifts
Day Shifts
Job Description
Chili's is a renowned casual dining restaurant that originated in Dallas, Texas, in 1975. Since its inception, the brand has established itself as a favorite destination for food lovers seeking flavorful Big Mouth burgers, house smoked ribs, sizzling fajitas, and expertly crafted hand shaken margaritas. With a long-standing commitment to exceptional service, hospitality, and community involvement, Chili's continues to uphold a legacy of delivering top-notch dining experiences to every guest, every day. The establishment prides itself on fostering a warm and inviting atmosphere where guests feel valued and appreciated, making each visit memorable and enjoyable. Chili's is a place where tradition meets innovation, balancing a fun and energetic culture with a strong focus on operational excellence and guest satisfaction. The location at 1653 W. Henderson Street in Cleburne, TX, operates with the mission of maintaining these high standards while adapting to the unique needs of the local community.
Chili's Manager role is a pivotal position designed for hospitality-driven individuals who excel in connecting with both team members and guests. This leadership role is built around the philosophy of winning together, emphasizing teamwork, accountability, and a passion for delivering exceptional experiences. Managers at Chili's are not only expected to lead by example through operational and quality standards but also to foster a culture of openness, transparency, and continuous improvement. The position requires a dynamic individual who is comfortable managing high-energy shifts, motivating team members, and ensuring the restaurant meets its financial and performance goals consistently. Chili's Managers play a critical role in creating an environment where both guests and employees feel supported and valued. They are responsible for driving business results by effectively utilizing Chili's systems, such as the Manager Timeline and quality Line Checks, to control costs and optimize operations. Additionally, Managers are tasked with hiring, training, retaining, and developing team members to help them grow within the company. This role also demands a commitment to food safety standards and a genuine passion for embodying Chili's cultural beliefs, which include valuing every guest, striving for food perfection, accountability, and fostering a playful yet professional restaurant environment. Successful Managers are those who lead with both heart and mind, building strong relationships within the community while championing change and restaurant initiatives. The role offers an exciting opportunity to be part of a well-established brand that values fun, passion, and excellence in equal measure.
Chili's Manager role is a pivotal position designed for hospitality-driven individuals who excel in connecting with both team members and guests. This leadership role is built around the philosophy of winning together, emphasizing teamwork, accountability, and a passion for delivering exceptional experiences. Managers at Chili's are not only expected to lead by example through operational and quality standards but also to foster a culture of openness, transparency, and continuous improvement. The position requires a dynamic individual who is comfortable managing high-energy shifts, motivating team members, and ensuring the restaurant meets its financial and performance goals consistently. Chili's Managers play a critical role in creating an environment where both guests and employees feel supported and valued. They are responsible for driving business results by effectively utilizing Chili's systems, such as the Manager Timeline and quality Line Checks, to control costs and optimize operations. Additionally, Managers are tasked with hiring, training, retaining, and developing team members to help them grow within the company. This role also demands a commitment to food safety standards and a genuine passion for embodying Chili's cultural beliefs, which include valuing every guest, striving for food perfection, accountability, and fostering a playful yet professional restaurant environment. Successful Managers are those who lead with both heart and mind, building strong relationships within the community while championing change and restaurant initiatives. The role offers an exciting opportunity to be part of a well-established brand that values fun, passion, and excellence in equal measure.
Job Requirements
- high school diploma or equivalent
- prior management experience in a restaurant environment preferred
- strong communication and leadership skills
- ability to work flexible hours including nights, weekends, and holidays
- knowledge of food safety and sanitation standards
- ability to handle stressful situations calmly and effectively
- commitment to teamwork and positive work culture
- basic computer skills for utilizing restaurant systems
Job Qualifications
- dependable team player
- prefers to work in a fast-paced environment
- great multitasking skills
Job Duties
- ensure a great guest experience
- role model and hold team members accountable to operational and quality standards
- identify root cause of issues while being self-reflective and holding yourself accountable first, showing vulnerability and transparency
- foster open communication between team members and management
- influence team member behaviors by championing change and restaurant initiatives
- lead with heart and mind
- drive business results by utilizing Chili's systems to effectively control costs
- follow operational systems, such as our manager timeline and performing quality line checks
- hire, train, retain, and develop team members to take on larger roles
- drive guest engagement within the four walls of the restaurant while developing relationships within the community
- understand and practice safe food handling procedures
- communicate and embody Chili's culture and cultural beliefs: every guest counts, food perfection, be accountable, play restaurant
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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