Job Overview
Employment Type
Full-time
Compensation
Salary
Range $43,200.00 - $60,900.00
Work Schedule
Rotating Shifts
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
flexible scheduling
Training and Development
Job Description
Chili's Grill & Bar, founded in 1975 in Dallas, Texas, has grown to become a significant player in the casual dining industry. Renowned for its Big Mouth burgers, house-smoked ribs, sizzling fajitas, and hand-shaken margaritas, Chili's offers a lively, friendly, and service-oriented atmosphere that has attracted guests for decades. Emphasizing hospitality, quality food, and community connection, Chili's has built a legacy based on its unique culture of fun, service, and commitment to excellence. The restaurant continuously strives to be the go-to destination for casual dining, where guests experience not only great food but also warm, memorable service.
Chili's Managers are essential to maintaining the brand's reputation and delivering the exceptional experience guests expect. Working as a Chili's Manager means being wired for hospitality, leading a team through energetic shifts while focusing on top business results and guest satisfaction. The role demands a balance of people skills and operational expertise, including driving business outcomes, controlling costs, and fostering teamwork. Managers have a vital role in training, developing, and retaining team members, shaping the restaurant’s culture, and ensuring compliance with operational and safety standards. The work environment rewards collaboration, accountability, and a passion for connecting with both guests and employees.
As a Chili’s Manager, you will be the key link between front-line team members and the larger business objectives. Your leadership helps guarantee exceptional service delivery while sustaining operational efficiency. You'll role model key behaviors by demonstrating accountability, transparency, open communication, and humility. This position offers a dynamic and rewarding career path where a passion for people and hospitality is matched by the opportunity to influence business success. The ideal candidate thrives in fast-paced settings, exhibits strong multitasking abilities, and brings a dependable, team-oriented attitude. If you’re eager to lead with heart and mind, champion change, and have fun while achieving results, Chili’s is the place for you.
Chili's Managers are essential to maintaining the brand's reputation and delivering the exceptional experience guests expect. Working as a Chili's Manager means being wired for hospitality, leading a team through energetic shifts while focusing on top business results and guest satisfaction. The role demands a balance of people skills and operational expertise, including driving business outcomes, controlling costs, and fostering teamwork. Managers have a vital role in training, developing, and retaining team members, shaping the restaurant’s culture, and ensuring compliance with operational and safety standards. The work environment rewards collaboration, accountability, and a passion for connecting with both guests and employees.
As a Chili’s Manager, you will be the key link between front-line team members and the larger business objectives. Your leadership helps guarantee exceptional service delivery while sustaining operational efficiency. You'll role model key behaviors by demonstrating accountability, transparency, open communication, and humility. This position offers a dynamic and rewarding career path where a passion for people and hospitality is matched by the opportunity to influence business success. The ideal candidate thrives in fast-paced settings, exhibits strong multitasking abilities, and brings a dependable, team-oriented attitude. If you’re eager to lead with heart and mind, champion change, and have fun while achieving results, Chili’s is the place for you.
Job Requirements
- High school diploma or equivalent
- Prior experience in restaurant management or related hospitality role
- Excellent communication and leadership skills
- Ability to multitask and work in a fast-paced environment
- Strong problem-solving and decision-making abilities
- Knowledge of food safety and sanitation standards
- Availability to work flexible hours including evenings, weekends, and holidays
- Dependable and team-oriented work ethic
Job Qualifications
- Proven leadership experience in a hospitality or restaurant environment
- Strong interpersonal and communication skills
- Ability to manage multiple tasks effectively in a fast-paced setting
- Experience in team development and coaching
- Knowledge of operational standards and safety procedures
- Demonstrated ability to drive business results and control costs
- Passion for providing exceptional guest service
- Capacity to foster a positive and inclusive team environment
Job Duties
- Ensure a great guest experience
- Role model and hold team members accountable to operational and quality standards
- Identify root cause of issues while being self-reflective and holding yourself accountable first, showing vulnerability and transparency
- Foster open communication between team members and management
- Influence team member behaviors by championing change and restaurant initiatives
- Lead with heart and mind
- Drive business results by utilizing Chili's systems to effectively control costs
- Follow operational systems, such as our manager timeline and performing quality line checks
- Hire, train, retain, and develop team members to take on larger roles
- Drive guest engagement within the four walls of the restaurant while developing relationships within the community
- Understand and practice safe food handling procedures
- Communicate and embody Chili's culture and cultural beliefs: every guest counts, food perfection, be accountable, play restaurant
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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