Job Overview
Employment Type
Full-time
Work Schedule
Rotating Shifts
Day Shifts
Job Description
Chili's Grill & Bar is a well-known casual dining restaurant chain that originated in Dallas, Texas, in 1975. It has carved out a unique place in the dining industry as the go-to destination for flavorful, hearty dishes such as Big Mouth burgers, house-smoked ribs, sizzling fajitas, and expertly crafted hand-shaken margaritas. Over the decades, Chili's has built a strong reputation not only for food but also for its emphasis on exceptional service, a welcoming atmosphere, and a vibrant culture that values hospitality and community involvement. This longstanding commitment to delivering the best guest experience has earned Chili's a loyal customer base and a respected position within the casual dining segment.
Chili's operates with a culture of fun and inclusiveness, where the workplace atmosphere encourages both professional growth and enjoyment. The company believes in managing with a balance of heart and mind, striving to maintain a workplace where team members feel supported and valued. This environment fosters collaboration and rewards dedication, teamwork, and a willingness to go above and beyond. These core values are embodied in the restaurant’s cultural beliefs such as "Every Guest Counts," "Food Perfection," "Be Accountable," and "Play Restaurant," all of which guide the daily operations and management style.
The role of a Chili's Manager is integral to sustaining this dynamic and warm culture. These managers are the essential link between team members, guests, and the business goals of the restaurant. Managers at Chili's are defined not only by their operational expertise but also by their ability to foster strong relationships and inspire their teams. The position calls for individuals who are passionate about hospitality and thrive in fast-paced environments where multitasking and problem-solving are essential. As a leader, a Chili's Manager plays a critical role in crafting memorable guest experiences by ensuring high-quality service and food standards, supporting team members in their development, and managing the restaurant’s financial and operational objectives.
Chili's Managers are expected to lead by example, demonstrating accountability, openness, and transparency. They are encouraged to be self-reflective, identify the root causes of challenges, and embrace constructive change while maintaining a positive, inclusive atmosphere. These leaders also have a hands-on role in the day-to-day restaurant activities including hiring, training, and developing staff, as well as enforcing safety and food handling standards. Additionally, they engage with the community to foster connections and promote the Chili's brand locally.
Working at Chili's offers managers the opportunity to be part of a team-driven culture that celebrates wins together and prioritizes a balance between strong business performance and a lively work environment. The position typically involves managing various operational systems like quality checks and cost control measures, ensuring that the restaurant consistently meets or exceeds both financial and customer satisfaction targets. If you are a dependable, energetic individual who values teamwork and is eager to lead a motivated team in a thriving restaurant setting, a managerial role at Chili's provides a rewarding and engaging career path.
Chili's operates with a culture of fun and inclusiveness, where the workplace atmosphere encourages both professional growth and enjoyment. The company believes in managing with a balance of heart and mind, striving to maintain a workplace where team members feel supported and valued. This environment fosters collaboration and rewards dedication, teamwork, and a willingness to go above and beyond. These core values are embodied in the restaurant’s cultural beliefs such as "Every Guest Counts," "Food Perfection," "Be Accountable," and "Play Restaurant," all of which guide the daily operations and management style.
The role of a Chili's Manager is integral to sustaining this dynamic and warm culture. These managers are the essential link between team members, guests, and the business goals of the restaurant. Managers at Chili's are defined not only by their operational expertise but also by their ability to foster strong relationships and inspire their teams. The position calls for individuals who are passionate about hospitality and thrive in fast-paced environments where multitasking and problem-solving are essential. As a leader, a Chili's Manager plays a critical role in crafting memorable guest experiences by ensuring high-quality service and food standards, supporting team members in their development, and managing the restaurant’s financial and operational objectives.
Chili's Managers are expected to lead by example, demonstrating accountability, openness, and transparency. They are encouraged to be self-reflective, identify the root causes of challenges, and embrace constructive change while maintaining a positive, inclusive atmosphere. These leaders also have a hands-on role in the day-to-day restaurant activities including hiring, training, and developing staff, as well as enforcing safety and food handling standards. Additionally, they engage with the community to foster connections and promote the Chili's brand locally.
Working at Chili's offers managers the opportunity to be part of a team-driven culture that celebrates wins together and prioritizes a balance between strong business performance and a lively work environment. The position typically involves managing various operational systems like quality checks and cost control measures, ensuring that the restaurant consistently meets or exceeds both financial and customer satisfaction targets. If you are a dependable, energetic individual who values teamwork and is eager to lead a motivated team in a thriving restaurant setting, a managerial role at Chili's provides a rewarding and engaging career path.
Job Requirements
- High school diploma or equivalent
- Experience in restaurant or hospitality industry preferred
- Availability to work flexible hours including nights, weekends, and holidays
- Dependable team player
- Excellent multitasking abilities
- Strong interpersonal skills
- Ability to lead and develop teams
Job Qualifications
- Prior management or supervisory experience preferred
- Strong leadership and communication skills
- Ability to multitask in a fast-paced environment
- Passion for hospitality and guest satisfaction
- Understanding of food safety and operational standards
- Ability to drive team motivation and performance
- Basic financial and budgeting knowledge
Job Duties
- Ensure a great guest experience
- Role model and hold team members accountable to operational and quality standards
- Identify root cause of issues while being self-reflective and holding yourself accountable first, showing vulnerability and transparency
- Foster open communication between team members and management
- Influence team member behaviors by championing change and restaurant initiatives
- Lead with heart and mind
- Drive business results by utilizing Chili's systems to effectively control costs
- Follow operational systems, such as our Manager Timeline and performing quality Line Checks
- Hire, train, retain, and develop team members to take on larger roles
- Drive guest engagement within the four walls of the restaurant while developing relationships within the community
- Understand and practice safe food handling procedures
- Communicate and embody Chili's culture and Cultural Beliefs: Every Guest Counts, Food Perfection, Be Accountable, Play Restaurant
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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