
Job Overview
Employment Type
Full-time
Compensation
Salary
Range $65,000.00 - $75,000.00
Work Schedule
Flexible
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
401(k) retirement plan
Employee Discounts
Training and development programs
Job Description
Chili's is a renowned casual dining restaurant chain that was founded in Dallas, Texas, in 1975. Over the decades, Chili's has become an iconic name in the casual dining industry, famous for its Big Mouth burgers, house smoked ribs, hearty fajitas, and refreshing hand-shaken margaritas. The establishment prides itself on delivering exceptional service, outstanding hospitality, and maintaining a culture of giving back to the community. This commitment to quality and care ensures that every guest enjoys the best dining experience possible, every time they visit. Chili's vibrant atmosphere and rich legacy have fostered a strong brand identity, making it a preferred destination for dining across the United States and beyond.
The role of a Chili's Manager is vital to the success of each restaurant. Managers at Chili's are more than just supervisors; they are leaders wired for hospitality. They thrive on human connection, valuing interactions with both team members and guests. The best managers are passionate about creating a positive, engaging environment that encourages teamwork and recognizes the effort to go above and beyond. This role is designed for individuals who excel in a fast-paced setting and can skillfully balance operational responsibilities with fostering a fun and energetic workplace culture.
As a Chili's Manager, you are responsible for ensuring an exceptional guest experience by upholding high standards of service. You act as a role model, consistently enforcing operational and quality standards throughout the team. Problem-solving and accountability are key pillars of this role, with an emphasis on self-reflection and transparent communication. Managers foster open dialogues between team members and leadership, championing change initiatives and cultural values that align with Chili's brand.
This position involves driving business results through cost control and thorough operational management, utilizing Chili's systems such as Manager Timeline and performing regular quality line checks. Furthermore, managers play a critical role in hiring, training, retaining, and developing team members, helping them grow into larger roles within the company. Leadership in this context is about leading with both heart and mind, encouraging a supportive environment that prioritizes both guest satisfaction and team morale.
Moreover, Chili's Managers engage with the community and actively promote the restaurant’s culture and cultural beliefs—Every Guest Counts, Food Perfection, Be Accountable, and Play Restaurant. Safety and food handling protocols are strictly upheld, ensuring a secure and sanitary dining environment. This full-time position offers a competitive salary range between $65,000 and $75,000 annually, reflecting the importance of the role and the expectations for leadership excellence within the company.
In summary, the Chili's Manager role is suited for dependable team players who can multitask effectively, thrive in a fast-paced environment, and are eager to foster positive experiences for guests and team members alike. This opportunity offers a chance to be part of a legacy brand with a culture of fun and commitment to excellence in the casual dining sector.
The role of a Chili's Manager is vital to the success of each restaurant. Managers at Chili's are more than just supervisors; they are leaders wired for hospitality. They thrive on human connection, valuing interactions with both team members and guests. The best managers are passionate about creating a positive, engaging environment that encourages teamwork and recognizes the effort to go above and beyond. This role is designed for individuals who excel in a fast-paced setting and can skillfully balance operational responsibilities with fostering a fun and energetic workplace culture.
As a Chili's Manager, you are responsible for ensuring an exceptional guest experience by upholding high standards of service. You act as a role model, consistently enforcing operational and quality standards throughout the team. Problem-solving and accountability are key pillars of this role, with an emphasis on self-reflection and transparent communication. Managers foster open dialogues between team members and leadership, championing change initiatives and cultural values that align with Chili's brand.
This position involves driving business results through cost control and thorough operational management, utilizing Chili's systems such as Manager Timeline and performing regular quality line checks. Furthermore, managers play a critical role in hiring, training, retaining, and developing team members, helping them grow into larger roles within the company. Leadership in this context is about leading with both heart and mind, encouraging a supportive environment that prioritizes both guest satisfaction and team morale.
Moreover, Chili's Managers engage with the community and actively promote the restaurant’s culture and cultural beliefs—Every Guest Counts, Food Perfection, Be Accountable, and Play Restaurant. Safety and food handling protocols are strictly upheld, ensuring a secure and sanitary dining environment. This full-time position offers a competitive salary range between $65,000 and $75,000 annually, reflecting the importance of the role and the expectations for leadership excellence within the company.
In summary, the Chili's Manager role is suited for dependable team players who can multitask effectively, thrive in a fast-paced environment, and are eager to foster positive experiences for guests and team members alike. This opportunity offers a chance to be part of a legacy brand with a culture of fun and commitment to excellence in the casual dining sector.
Job Requirements
- High school diploma or equivalent
- Minimum of 2 years experience in a management or supervisory role within the restaurant industry
- Demonstrated ability to lead teams effectively
- Strong organizational skills and attention to detail
- Ability to work flexible hours including nights, weekends, and holidays
- Dependable team player
- Great multitasking skills
- Prefers to work in a fast-paced environment
Job Qualifications
- Proven experience in hospitality or restaurant management
- Strong leadership and interpersonal skills
- Ability to multitask and work in a fast-paced environment
- Excellent communication and problem-solving abilities
- Knowledge of food safety and sanitation standards
- Ability to coach and develop team members
- Familiarity with operational and financial controls in a restaurant setting
Job Duties
- Ensure a great guest experience
- Role model and hold team members accountable to operational and quality standards
- Identify root cause of issues while being self-reflective and holding yourself accountable first, showing vulnerability and transparency
- Foster open communication between team members and management
- Influence team member behaviors by championing change and restaurant initiatives
- Lead with heart and mind
- Drive business results by utilizing Chili's systems to effectively control costs
- Follow operational systems, such as our Manager Timeline and performing quality Line Checks
- Hire, train, retain, and develop team members to take on larger roles
- Drive guest engagement within the four walls of the restaurant while developing relationships within the community
- Understand and practice safe food handling procedures
- Communicate and embody Chili's culture and cultural beliefs: Every Guest Counts, Food Perfection, Be Accountable, Play Restaurant
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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