Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Career development opportunities
Team-oriented work environment
Job Description
Chili's is a renowned casual dining restaurant chain that originated in Dallas, Texas, in 1975. Over the decades, Chili's has solidified its position as a beloved destination for guests craving Big Mouth burgers, house-smoked ribs, full-on fajitas, and hand-shaken margaritas. The brand prides itself on a rich legacy rooted in exceptional service, genuine hospitality, and a commitment to giving back to the communities it serves. As a leader in the casual dining industry, Chili's continuously strives to deliver an unparalleled dining experience to every guest, every day. This dedication to guest satisfaction and quality food has earned Chili's a loyal customer base and a prominent place in the hearts of many.
The role of a Chili's Manager is pivotal to the ongoing success and vibrant culture of the restaurant. Managers at Chili's are more than just supervisors; they are hospitality champions who thrive on creating memorable experiences for both team members and guests. This management position is crafted for individuals who are passionate about connecting with people and leading by example. In this fast-paced environment, Chili's Managers are expected to balance operational excellence with a spirited, fun-loving approach to their work. From motivating and guiding the team through energetic shifts to ensuring that guests receive outstanding service and satisfaction, managers play a crucial role in shaping the overall atmosphere and success of the restaurant.
Chili's managers operate in a unique win-together culture that values teamwork and recognizes individuals' efforts to exceed expectations. The ideal candidate for this role is someone who not only delivers top-tier business results but also embraces the lively, engaging culture that makes Chili's distinctive. This position involves a variety of responsibilities ranging from maintaining high standards in food quality and guest interactions to managing finances effectively by controlling costs and using Chili's operational systems. Additionally, managers act as role models, holding team members accountable for meeting quality and operational standards while fostering an environment of open communication, vulnerability, and transparency. They are also entrusted with hiring, training, retaining, and developing team members, ensuring the growth and sustainability of the restaurant’s talent pool.
In essence, Chili's Managers lead with both heart and mind, driving business success while cultivating a workplace where employees feel valued and motivated. Their leadership extends beyond the restaurant walls, enhancing community relationships and genuinely engaging with guests. This significant role demands dependable, adaptable individuals who excel in multitasking in a bustling setting, are proactive problem solvers, and thrive in dynamic team-oriented environments. Ultimately, a Chili's Manager contributes not only to operational success but also to sustaining the vibrant and welcoming Chili's culture, characterized by principles such as Every Guest Counts, Food Perfection, Be Accountable, and Play Restaurant. This is a fantastic career opportunity for those eager to make a difference, grow professionally, and be part of a beloved brand that values fun as much as it values excellence.
The role of a Chili's Manager is pivotal to the ongoing success and vibrant culture of the restaurant. Managers at Chili's are more than just supervisors; they are hospitality champions who thrive on creating memorable experiences for both team members and guests. This management position is crafted for individuals who are passionate about connecting with people and leading by example. In this fast-paced environment, Chili's Managers are expected to balance operational excellence with a spirited, fun-loving approach to their work. From motivating and guiding the team through energetic shifts to ensuring that guests receive outstanding service and satisfaction, managers play a crucial role in shaping the overall atmosphere and success of the restaurant.
Chili's managers operate in a unique win-together culture that values teamwork and recognizes individuals' efforts to exceed expectations. The ideal candidate for this role is someone who not only delivers top-tier business results but also embraces the lively, engaging culture that makes Chili's distinctive. This position involves a variety of responsibilities ranging from maintaining high standards in food quality and guest interactions to managing finances effectively by controlling costs and using Chili's operational systems. Additionally, managers act as role models, holding team members accountable for meeting quality and operational standards while fostering an environment of open communication, vulnerability, and transparency. They are also entrusted with hiring, training, retaining, and developing team members, ensuring the growth and sustainability of the restaurant’s talent pool.
In essence, Chili's Managers lead with both heart and mind, driving business success while cultivating a workplace where employees feel valued and motivated. Their leadership extends beyond the restaurant walls, enhancing community relationships and genuinely engaging with guests. This significant role demands dependable, adaptable individuals who excel in multitasking in a bustling setting, are proactive problem solvers, and thrive in dynamic team-oriented environments. Ultimately, a Chili's Manager contributes not only to operational success but also to sustaining the vibrant and welcoming Chili's culture, characterized by principles such as Every Guest Counts, Food Perfection, Be Accountable, and Play Restaurant. This is a fantastic career opportunity for those eager to make a difference, grow professionally, and be part of a beloved brand that values fun as much as it values excellence.
Job Requirements
- High school diploma or equivalent
- Previous experience in a management role preferred
- Ability to lead and motivate a team
- Strong problem-solving skills
- Dependable and team-oriented attitude
- Ability to multitask effectively
- Willingness to work flexible hours including weekends and holidays
Job Qualifications
- Experience in hospitality or restaurant management
- Strong leadership and interpersonal skills
- Ability to work in a fast-paced environment
- Excellent multitasking abilities
- Effective communication skills
- Commitment to delivering high-quality guest experiences
- Basic knowledge of safe food handling procedures
Job Duties
- Ensure a great Guest experience
- Role model and hold Team Members accountable to operational and quality standards
- Identify root cause of issues while being self-reflective and holding yourself accountable first
- Foster open communication between Team Members and Management
- Influence Team Member behaviors by championing change and restaurant initiatives
- Lead with heart and mind
- Drive business results by utilizing Chili's systems to effectively control costs
- Follow operational systems such as Manager Timeline and performing quality Line Checks
- Hire, train, retain, and develop Team Members to take on larger roles
- Drive Guest engagement within the restaurant and develop community relationships
- Understand and practice safe food handling procedures
- Communicate and embody Chili's culture and Cultural Beliefs: Every Guest Counts, Food Perfection, Be Accountable, Play Restaurant
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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