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Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Job Description
Chili's Grill & Bar is a renowned casual dining restaurant brand that started its journey in Dallas, Texas, in 1975. Over the decades, Chili's has established itself as a favorite destination for guests seeking classic American fare with a vibrant, welcoming atmosphere. Famous for its Big Mouth burgers, house-smoked ribs, sizzling fajitas, and handcrafted margaritas, Chili's combines quality food with a fun and lively environment. The brand is deeply committed to exceptional service, hospitality, and making a positive impact in the communities it serves. Chili's culture is centered on teamwork, inclusivity, accountability, and a passion for the guest experience. The brand takes pride in its unique balance of professionalism and playfulness, creating a workplace where team members can thrive while delivering great food and memorable experiences to guests.
The role of a Chili's Manager is vital to sustaining this legacy of hospitality and excellence. Managers at Chili's are not only leaders but also role models who are passionate about connecting with both team members and guests. This position requires individuals who are wired for hospitality, thrive in a fast-paced environment, and excel in multitasking. The Chili's Manager is responsible for driving business success through effective team leadership, operational excellence, and a strong focus on guest satisfaction. This involves guiding the team to exceed service expectations, managing financial and operational goals, fostering open communication, and embodying the brand's culture and values.
Managers are expected to lead with heart and mind, holding themselves and their teams accountable to the highest standards while being transparent and self-reflective. They play a crucial role in hiring, training, developing, and retaining team members, ensuring that every guest interaction reflects Chili's commitment to quality and care. The position also involves maintaining safety and food handling protocols, managing costs efficiently using Chili's systems, and actively engaging with the local community. The Manager Timeline and quality Line Checks are key operational tools used to maintain consistency and drive continuous improvement within the restaurant.
Chili's offers a win-together atmosphere where collaboration is celebrated, and enthusiasm is rewarded. Those who take on the managerial role at Chili's are expected to foster a positive work environment, champion change initiatives, and create lasting relationships with both team members and guests. This role is perfect for dependable team players who are energized by fast-paced work, possess excellent multitasking abilities, and are passionate about hospitality. If you are eager to lead with purpose, inspire your team, and make every guest feel special in a fun yet professional setting, a management career at Chili's could be an ideal fit.
The role of a Chili's Manager is vital to sustaining this legacy of hospitality and excellence. Managers at Chili's are not only leaders but also role models who are passionate about connecting with both team members and guests. This position requires individuals who are wired for hospitality, thrive in a fast-paced environment, and excel in multitasking. The Chili's Manager is responsible for driving business success through effective team leadership, operational excellence, and a strong focus on guest satisfaction. This involves guiding the team to exceed service expectations, managing financial and operational goals, fostering open communication, and embodying the brand's culture and values.
Managers are expected to lead with heart and mind, holding themselves and their teams accountable to the highest standards while being transparent and self-reflective. They play a crucial role in hiring, training, developing, and retaining team members, ensuring that every guest interaction reflects Chili's commitment to quality and care. The position also involves maintaining safety and food handling protocols, managing costs efficiently using Chili's systems, and actively engaging with the local community. The Manager Timeline and quality Line Checks are key operational tools used to maintain consistency and drive continuous improvement within the restaurant.
Chili's offers a win-together atmosphere where collaboration is celebrated, and enthusiasm is rewarded. Those who take on the managerial role at Chili's are expected to foster a positive work environment, champion change initiatives, and create lasting relationships with both team members and guests. This role is perfect for dependable team players who are energized by fast-paced work, possess excellent multitasking abilities, and are passionate about hospitality. If you are eager to lead with purpose, inspire your team, and make every guest feel special in a fun yet professional setting, a management career at Chili's could be an ideal fit.
Job Requirements
- High school diploma or equivalent
- Prior management or supervisory experience preferred
- Ability to work flexible hours including nights and weekends
- Strong problem-solving skills
- Ability to lead and motivate a team
- Knowledge of food safety and operational procedures
- Excellent communication skills
- Must be able to stand and move throughout the restaurant for extended periods
Job Qualifications
- Dependable team player
- Ability to work in a fast-paced environment
- Great multitasking skills
- Prior leadership or management experience preferred
- Strong communication and interpersonal skills
- Ability to uphold and model company culture and values
Job Duties
- Ensure a great guest experience
- Role model and hold team members accountable to operational and quality standards
- Identify root cause of issues while being self-reflective and holding yourself accountable first, showing vulnerability and transparency
- Foster open communication between team members and management
- Influence team member behaviors by championing change and restaurant initiatives
- Lead with heart and mind
- Drive business results by utilizing Chili's systems to effectively control costs
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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