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Restaurant Manager - Chili's

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $62,000.00 - $67,000.00
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Work Schedule

Rotating Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
performance bonuses
Training and development opportunities

Job Description

Chili's is a renowned casual dining restaurant chain that originated in Dallas, Texas, in 1975. Over the decades, it has established itself as a leader in the casual dining industry, known for its Big Mouth burgers, house smoked ribs, full-on fajitas, and hand-shaken margaritas. Chili's prides itself on a legacy deeply rooted in service, hospitality, and giving back to the community. The company is committed to delivering the best possible experience to every guest, every day, fostering a welcoming environment where both guests and team members feel valued and appreciated. The culture at Chili's is built on fun, teamwork, and a genuine passion for both the food and the hospitality industry, which makes it a great place to work and grow.

The role of a Chili's Manager is critical to the success of each restaurant location. Managers at Chili’s are hospitality professionals who thrive on connecting with guests and team members alike. They embody the company’s culture of fun and high energy, combining excellent leadership skills with a genuine desire to deliver outstanding guest experiences. This full-time role offers a competitive yearly salary ranging from $62,000 to $67,000, reflecting the importance of the position in driving business results. Managing a Chili's restaurant involves balancing high-energy operations with an ability to lead effectively through challenges, ensuring the team follows operational standards, and meeting financial responsibilities. Successful managers are deeply involved in fostering teamwork, holding team members accountable, and leading by example, always upholding Chili's values of accountability, food perfection, and the belief that every guest counts.

Chili's Managers are entrusted with numerous responsibilities that make the restaurant a safe, welcoming, and efficient place. From ensuring all food safety regulations are observed to promoting open communication between management and team members, the manager sets the tone for the entire restaurant. They influence behaviors by championing change and restaurant initiatives and ensure that operational systems, such as performing quality line checks and managing costs effectively, are carried out. Hiring, training, developing, and retaining team members are also key components of the manager’s role, focusing on building a strong, capable workforce prepared to advance within the company. Beyond the walls of the restaurant, managers cultivate guest engagement and foster positive relationships within the community, further strengthening Chili’s brand presence and reputation.

This position requires someone who is not only dependable and a great team player but also thrives in a fast-paced environment and can multitask effectively. Being self-reflective, transparent, and willing to take accountability are equally critical traits for this role. Working at Chili's means embracing a culture where fun is interwoven with a commitment to excellence, where every team member is empowered to contribute their best. The manager’s role is rewarding and dynamic, offering opportunities for professional growth within a supportive and people-focused company culture. Ultimately, being a Chili's Manager means leading with heart and mind, driving business success while ensuring that every guest leaves happy and eager to return.

Job Requirements

  • High school diploma or equivalent
  • Previous restaurant management or leadership experience preferred
  • Ability to multitask and work in a fast-paced environment
  • Dependable and a team player
  • Strong communication and interpersonal skills
  • Willingness to take accountability and show transparency
  • Commitment to delivering excellent guest experience

Job Qualifications

  • High school diploma or equivalent
  • Previous experience in restaurant management or leadership preferred
  • Strong leadership and communication skills
  • Ability to work effectively in a fast-paced environment
  • Proven track record of driving business results
  • Knowledge of food safety and handling procedures
  • Ability to motivate and develop team members

Job Duties

  • Ensure a great guest experience
  • Role model and hold team members accountable to operational and quality standards
  • Identify root cause of issues while being self-reflective and holding yourself accountable first, showing vulnerability and transparency
  • Foster open communication between team members and management
  • Influence team member behaviors by championing change and restaurant initiatives
  • Lead with heart and mind
  • Drive business results by utilizing Chili's systems to effectively control costs
  • Follow operational systems, such as our Manager Timeline and performing quality Line Checks
  • Hire, train, retain, and develop team members to take on larger roles
  • Drive guest engagement within the four walls of the restaurant while developing relationships within the community
  • Understand and practice safe food handling procedures
  • Communicate and embody Chili's culture and Cultural Beliefs: Every guest counts, Food perfection, Be accountable, Play restaurant

Job Criteria

Experience

Mid Level (3-7 years)


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