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Restaurant Manager - Chili's

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $62,000.00 - $67,000.00
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Work Schedule

Standard Hours
Day Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
flexible scheduling

Job Description

Chili's Grill & Bar is a renowned casual dining restaurant chain that was born in Dallas, Texas, in 1975. Over the decades, Chili's has established itself as a staple in the casual dining industry, becoming synonymous with bold flavors, exceptional hospitality, and a fun, welcoming atmosphere. Famous for its Big Mouth burgers, house smoked ribs, full-on fajitas, and hand-shaken margaritas, Chili's offers a dining experience that combines great food with a culture rooted deeply in service and community engagement. The restaurant’s philosophy centers on creating memorable moments for its guests while fostering a positive, collaborative work environment for its team members. With a legacy focused on quality food, excellent service, and giving back to the community, Chili's continues to thrive and expand, maintaining its position as a leader in the casual dining sector.

The role of a Chili's Manager is central to this success, serving as a critical link between the restaurant team and the guests. Chili's Managers are wired for hospitality, embodying a passion for connecting with both team members and guests alike. They thrive in a fast-paced, high-energy environment where teamwork is celebrated and where going above and beyond is recognized as a key to success. Managers at Chili's are expected to lead with heart and mind — balancing operational goals with creating a great guest experience. This involves ensuring quality standards are met, controlling costs effectively, hiring and developing team members, and fostering open communication throughout the restaurant. They set the tone for the entire team, role modeling behavior that aligns with Chili's core cultural beliefs: Every Guest Counts, Food Perfection, Be Accountable, and Play Restaurant.

One of the defining characteristics of a Chili's Manager is their ability to be self-reflective and accountable. They identify root causes of issues with transparency and vulnerability, promoting a workplace culture where open communication between team members and management is encouraged and valued. Managers influence team member behavior by championing change and restaurant initiatives, supporting staff to grow into larger roles, and driving guest engagement both inside the restaurant and within the local community. Additionally, safety and quality are paramount, with an emphasis on understanding and practicing safe food handling procedures and adhering to operational systems such as performing quality line checks.

The role offers a rewarding career path for individuals who enjoy leading by example, driving business results, and fostering a team-oriented environment, all while having fun and maintaining a positive, energetic atmosphere. Managers at Chili's are not only responsible for meeting financial goals but also for creating a workplace where every team member feels valued, motivated, and empowered to deliver excellent guest experiences consistently.

Employment type for this position is full-time, with a competitive annual salary range between $62,000 and $67,000. This compensation reflects the vital role Chili's Managers play in maintaining the restaurant's high standards and reputation for outstanding hospitality. If you are a dependable team player who thrives in fast-paced environments and has great multitasking skills, a career as a Chili's Manager offers an exceptional opportunity to grow both professionally and personally within a well-established and beloved brand.

Job Requirements

  • high school diploma or equivalent
  • previous management experience in a restaurant or hospitality industry preferred
  • ability to work flexible hours including evenings, weekends, and holidays
  • strong communication and leadership skills
  • basic math skills for handling business operations
  • knowledge of food safety and sanitation standards

Job Qualifications

  • dependable team player
  • prefers to work in a fast-paced environment
  • great multitasking skills

Job Duties

  • ensure a great guest experience
  • role model and hold team members accountable to operational and quality standards
  • identify root cause of issues while being self-reflective and holding yourself accountable first, showing vulnerability and transparency
  • foster open communication between team members and management
  • influence team member behaviors by championing change and restaurant initiatives
  • lead with heart and mind
  • drive business results by utilizing Chili's systems to effectively control costs
  • follow operational systems, such as our manager timeline and performing quality line checks
  • hire, train, retain, and develop team members to take on larger roles
  • drive guest engagement within the four walls of the restaurant while developing relationships within the community
  • understand and practice safe food handling procedures
  • communicate and embody Chili's culture and cultural beliefs: every guest counts, food perfection, be accountable, play restaurant

Job Criteria

Experience

Mid Level (3-7 years)


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